Hi there,
I am excited to submit my bid for the customer service representative position. With 2 + years of experience working for Insurance Supermarket International (ISI) in the United States and Specialty Life Insurance (SLI) in Canada, I have developed a deep understanding of the call center industry and sales strategies.
During my time at ISI, I gained extensive knowledge of various insurance products and policies, including auto, home, and life insurance. I was responsible for assisting clients with policy inquiries, warming up clients for advisors, and policy renewals. My excellent communication and customer service skills allowed me to establish long-lasting relationships with clients, resulting in increased sales and customer satisfaction rates.
At SLI, I further honed my sales and customer service skills by working closely with clients to identify their insurance needs and provide personalized recommendations. My ability to explain complex insurance concepts in a clear and concise manner helped clients make informed decisions, resulting in increased sales revenue and client retention rates.
As a customer service representative, I am committed to providing exceptional service to clients and exceeding expectations. I am confident that my experience and skills make me a valuable asset to your team.
Thank you for considering my bid. I look forward to the opportunity to discuss further.