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As a Telecaller at Arxena, you will be at the forefront of our hospital's communication with patients, ensuring a positive experience and providing necessary information. Your role will involve utilizing your excellent English proficiency and spoken communication skills to interact with a diverse range of individuals. Your interpersonal skills will be crucial in building relationships with patients and addressing their needs effectively. Additionally, your ability to manage and lead a team will be essential in coordinating efforts to provide top-notch service. Key Responsibilities: 1. Conduct outbound calls to patients to provide information about hospital services and appointments. 2. Receive inbound calls from patients and address inquiries or concerns professionally. 3. Maintain a high level of community engagement through phone calls and follow-up communications. 4. Manage a team of telecallers, providing support and direction as needed. 5. Demonstrate leadership skills in guiding the team towards achieving set goals and targets. 6. Collaborate with other departments to ensure seamless communication and patient satisfaction. 7. Utilize effective communication strategies to convey important messages and updates to patients and team members. If you are passionate about making a difference in people's lives, possess strong communication skills, and excel in a fast-paced environment, we invite you to join our team at Arxena and contribute to our mission of providing exceptional healthcare services.
Project ID: 40515378
12 proposals
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Active 4 days ago
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12 freelancers are bidding on average ₹292 INR/hour for this job

With my extensive experience as a tech-savvy virtual assistant and your need for a telecaller proficient in managing teams, the match is perfect. Ranked #5855 on Freelancer, I’m part of the top 1% - an achievement that affirms my commitment to excellence and quality outputs. Additionally,my ability to understand and navigate cloud technology would ensure smooth operations for all our efforts. In line with your expectations for this role, my interpersonal, communication and organizational skills are commendable. I'll create rapport with patients during outbound calls, effectively solving their concerns when receiving inbound calls, and maintaining a high-level of community engagement. When these aspects are coupled with my leadership abilities, I'll not only manage our team efficiently but also guide them towards surpassing-set goals and targets. Lastly, as a software engineer, my problem-solving skills are exemplary, which is essential for effectively conveying important messages and updates to patients and team members. Joining Arxena would be an opportunity for me to utilize my unique set of skills in making a difference in people's lives. Plus, given my notable drive to excel in any given role—be it technical or non-technical—I'm sure I can align with your mission of providing exceptional healthcare services. Let’s make this partnership work; thank you for considering me!
₹400 INR in 40 days
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Customer-focused professional with good English communication skills, ready to deliver excellent patient support and engagement.
₹250 INR in 40 days
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Hi There, We are a bpo based out of bangalore and we can deploy well experienced agents who can assist you on this requirement. We have worked with several companies in the past assisting with their telecalling requirements. Please let us know if can have a collaboration for the same. Regards Pavan
₹250 INR in 40 days
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I am excited to apply for the Telecaller position at Arxena. I have strong communication skills, excellent spoken English, and experience interacting with people professionally. I am confident in handling both inbound and outbound calls, addressing patient inquiries, and ensuring a positive customer experience. My organizational and interpersonal skills enable me to build strong relationships, work effectively with teams, and maintain high service standards. I am highly motivated, detail-oriented, and committed to contributing to patient satisfaction while helping the organization achieve its goals. I look forward to the opportunity to bring my dedication and professionalism to your team.
₹350 INR in 1 day
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I am interested in applying for the Telecaller position at Arxena. I have experience handling client communication, follow-ups, appointment coordination, and providing excellent customer support. My strong English communication skills, professional approach, and ability to build rapport make me well-suited for this role. I am confident in managing both inbound and outbound calls, addressing patient queries with empathy, and contributing to a positive patient experience. I am also a quick learner, highly organized, and comfortable working in fast-paced environments. I would be grateful for the opportunity to contribute to your team and support Arxena's commitment to exceptional healthcare services. Thank you for your consideration.
₹250 INR in 40 days
0.0
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I am writing to express my strong interest in the Telecaller position at Arxena. With a solid background in professional communication, patient-centric interaction, and team coordination, I am confident in my ability to serve as a vital link between your hospital and your patients, ensuring every interaction reflects Arxena’s commitment to top-notch service. Thank you for considering my proposal. I look forward to the possibility of discussing how my background aligns with your hospital's specific goals. Warm regards, Abdulaziz Ahmed
₹250 INR in 40 days
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Hey, Yes, I do have relevant years of experience of handling team, Custome Support, resolving queries in a polite manner. Alsi, i assure you that below mentioned responsibilities will be handled with 100% dedication and smart work: Conduct outbound calls to patients to provide information about hospital services and appointments. 2. Receive inbound calls from patients and address inquiries or concerns professionally. 3. Maintain a high level of community engagement through phone calls and follow-up communications. 4. Manage a team of telecallers, providing support and direction as needed. 5. Demonstrate leadership skills in guiding the team towards achieving set goals and targets. 6. Collaborate with other departments to ensure seamless communication and patient satisfaction. 7. Utilize effective communication strategies to convey important messages and updates to patients and team members. Looking forward to hear from you soon. Available to start the task immediately. Thanks!
₹250 INR in 40 days
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Dear Arxena Selection Team, I am applying for the Telecaller and Team Leader position, bringing over 15 years of experience in team management, strategic communication, and customer experience. I hold an advanced C2 level proficiency in English, ensuring clear and professional interactions. How I will contribute to your objectives: • Team Leadership: Directing, supporting, and aligning the telecalling team toward service metrics and performance goals. • Call Management: Rigorous handling of inbound and outbound calls, addressing inquiries professionally and ensuring patient satisfaction. • Coordination: Collaborating with departments to streamline scheduling and communications, eliminating operational friction. I am equipped with a private, quiet workspace, a reliable connection, and immediate availability. Best regards, Barbara
₹250 INR in 40 days
0.0
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Good day With my extensive experience as a tech-savvy virtual assistant and your need for a telecaller proficient in managing teams and ensuring a positive experience and providing necessary information for your patient I can boldly say I am perfect for this job. Give me this job and watch the customer experience at your hospital thrive
₹250 INR in 40 days
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Hi i am Monic very customer friendly lady.I am a hard worker.i have been a receptionist for the past 7 years and i am good working with any type of client. I am good at customer services and make everyone behind the phone happy you won't make a bad decision by giving me the opportunity to show my skills have a lovely day.
₹250 INR in 40 days
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With 14 years in customer support & telecalling, I excel at phone etiquette, handling feedback, and ensuring every customer feels valued and heard.
₹500 INR in 32 days
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I have extensive years of customer service in call centres and retail. Im a great communicator and excel in talking to others. My schooling includes Healthcare Office Administration, where i have been schooled in alk things pertaining to Healthcare.
₹250 INR in 40 days
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Mumbai, India
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