Testing the customer experience in banks !

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Project: Testing the customer experience in banks

The hiring company: D-Rating is a French start-up created in January 2017 and the first rating agency regarding the digital performance of banks on web, mobile apps and social media.

To know more about the company, please check www.d-rating.com.

The project: We are looking for 10 people to be part of the testing team (mystery shoppers) of Spanish banks throughout the second semester of 2019. A similar project was conducted from January to June, to compare the performance of Spanish retail banks : [login to view URL]

Each freelance will be attributed from 5 to 7 banks to test, following a precise methodology and guided by our analysts’ and project managers’ expertise!

This is a part-time project where the freelance will be expected to:

- Realise 3 journeys (online or very rarely at the agencies)

- Test the communication channels (social networks, email, internal messages)

- Test the availability of digital functionalities (web and app)

- Evaluate the level of complexity to subscribe to specific products on banks’ websites

In total, 67 hours of work is required, which are distributed within 7 weeks.

Because we need comparable testing conditions, you’ll need to match the following requirements:

- Spanish nationals living in Spain

- Present at their home address at least for some hours from 9-12 pm and 2-4 pm (business hours) every week during the time of the project

- A non-US person

- Fluent in English and / or fluent in French

- At ease with technology (computers, smart phones, Google Sheets)

- Attentive to details

Necessary material to perform the test

- Efficient computer with a high-speed internet connection

- Android phone (latest updates completed, maximum 3-4 years old)

- Access to printer and scanner

Rate: Each freelance will be rewarded at a rate of 1340€ for the whole mission of 67h.

Plus, all the bonuses, gifts and primes offered by banks for account opening are free to keep to yourself!

Costs: A small number of banks may charge small fees (mostly around 5-10 euros).

In case of incurred fees over 20 euros, D-Rating will refund the freelances!

If this is something you could be interested in and would like to know more, let’s talk!

Testes / Garantia de qualidade Teste de Website English (UK) Translator

ID do Projeto: #20207780

Sobre o projeto

13 propostas Projeto remoto Ativo em há 4 anos

13 freelancers estão ofertando em média €1156 nesse trabalho

DisconnecteD

Hi, im in IT since 1997. and think this job is right for me. - Working as Full Stack Developer 15+ yrs (FrontEnd/Backend/Linux Servers) - Im fast and reliable fluently in English, understanding German, easy walkthroug Mais

€750 EUR in 49 dias
(4 Comentários)
2.4
millerorathana

I'm last 8 years android compatibility applications tester. *Smart Phone + Tab + iPhone + iPad + iPod totally 150+ phone available* I'm available long term relationship. Please see my below details. I'm not quote wit Mais

€1388 EUR in 30 dias
(1 Comentário)
1.2
testingisafun2me

Hi, I am having 10+Years of experience in Software Automation testing using various tools (SeleniumJAVA,C#,HPQTP/UFT, QC/ALM, Mobile automation (Appium-android &IOS) & WebDriver, Eclipse, testNG. CI using Jenkins & Mav Mais

€1125 EUR in 7 dias
(0 Comentários)
0.0
maachi6

Solid knowledge of software development concepts & methodologies, SDLC Experience in banking (Manual, Mobile) applications. Ability to perform quickly.

€1125 EUR in 7 dias
(0 Comentários)
0.0
Sneha091191

Gone thru project details and I am interested to work on this project. I am having experience in functional, smoke and regression testing and I will surely complete the project with in duration along with budget  Over Mais

€1300 EUR in 15 dias
(0 Comentários)
0.0
devganpooja05

CAREER SUMMARY · 4.8 years of Experience in Software Testing · Experience in Web Testing and in Automation testing tool - Selenium · ISTQB Foundation Level Certified Tester · Strong communication skills with an abilit Mais

€1125 EUR in 7 dias
(0 Comentários)
0.0