Field Service Dispatcher - Chennai, India.

We (freelancer.com) have an exciting opportunity for an experienced Field Service Dispatcher to

join our team and be part of this amazing project during an amazing growth period.

Work location - Remote

*********************************Resource should be from Chennai, India*********************************

Roles and Responsibilities:

Allocating and managing daily assignment of work orders and field service resources

Coordinating the onboarding and training of field service resources

Outbound calls to customers to obtain further information and/or to identify customer satisfaction

Delivering a high level of customer service through day-to-day interaction with the field team

Ensuring performance metrics are met


Experience in a scheduling/dispatching or a similar role is a MUST

Experience in a fast-paced/high volume, customer-centric working environment essential

Experience with MS Office

High accuracy, and attention to detail

Ability to learn and follow process flows

Effective time management and organizational skills

Outstanding customer and team engagement capabilities to communicate across all levels

Should be available to work 6 days a week

Habilidades: Solução de problemas, Call Center, Atendimento ao cliente, Suporte ao Cliente

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Acerca do Empregador:
( 6 comentários ) vancouver, Canada

ID do Projeto: #32248423

4 freelancers estão ofertando em média ₹27375 nesse trabalho


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I will happy to find this kind of work. And i do this work with proper [login to view URL] customer service is serving to god in india. So i be able to do so. Thanks. Waiting for a positive response.

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