Create user journey maps for education start-up

I need a talented user experience designer to create 3 detailed user journey maps and 6 detailed user personas for a public benefit corporation education start-up that focuses on helping students get into great universities through admission counselling services.

The first user journey will focus on the student process (sign up > select provider(s) > receive services > lodge application > interview prep > admission outcome).

The second user journey will focus on the private admission counselor process (request account > get reviewed > setup payment information > review student inquiries in order to accept/decline > provide application pre-submission services in three phases: planning, development, final touches > provide application post-submission services such as interview coaching > provide post-admission services such as how to resign from job).

The third journey will focus on the educational institution counselor process (establish institutional account > approve requests for new accounts from students at the educational institution > provide admission counselling advice > track progress).

The first persona will be one of a high school student seeking to go to college.

The second persona will be of a college student seeking to go to graduate school.

The third persona will be of a college graduate who wants to attend graduate school 2-4 years after having finished their college degree.

The fourth persona will be of a high school guidance counselor.

The fifth persona will be of a college guidance counselor.

The sixth persona will be of a private admission counselor.

The work will need to be completed within 7 days of the bid being accepted. I have attached samples of what we will need the user journeys and user personas to look like.

Habilidades: Experiência de Desenho do Usuário

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Acerca do Empregador:
( 25 comentários ) Crows Nest, Australia

ID do Projeto: #13235231

Concedido a:


Hi, I am a UX Designer based in Singapore. I can help you create 3 user journey maps with your targeted users.

$15 USD em 5 dias
(0 Comentários)

2 freelancers estão ofertando em média $20 para esse trabalho

$25 USD em 1 dia
(0 Comentários)