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Senior UX/UI Product Designer for Complex B2B SaaS Platform We are looking for an experienced Senior UX/UI Product Designer to work on a large, multi-module B2B SaaS platform. This is NOT a simple booking app or a small website redesign. The product is a broad business-management ecosystem covering operational, financial, customer-facing and administrative workflows. The designer will audit the existing product, build a scalable design system, and progressively redesign/document the complete UX across the SaaS application, public website, customer booking experience, mobile application and internal/admin interfaces. PRODUCT SCOPE The platform includes areas such as: - Dashboard and business overview - Calendar and scheduling - Booking lifecycle - Customer CRM - Employees, teams, departments and permissions - Services, categories, products and resources - Multiple locations - Payments and transactions - Invoices, taxes and financial settings - Subscription and plan management - POS - Payroll / staff operations - Loyalty and rewards - Memberships - Packages - Gift cards - Coupons - Events - Custom forms - Notifications and communications - Reports and analytics - External integrations - Accounting integrations - Security, MFA, sessions and audit UX - Privacy and data-management flows - Support/help - AI-related functionality - Voice / AI receptionist interfaces - Internal operator/admin interfaces - Customer booking/self-service - Public website - Mobile application Some functionality already exists, some is under development and some belongs to future phases. The designer must NOT invent unsupported features. PHASE 1 — PRODUCT & UX AUDIT Before redesigning major areas, you will: - Review the existing application and UI - Inventory current screens, routes and workflows - Capture and organize screenshots - Map user roles and permissions - Identify missing/inconsistent UX - Classify screens as KEEP / IMPROVE / REDESIGN / MISSING / FUTURE - Produce a structured UX/UI Gap Register We do not want someone to redesign the entire navigation before understanding the existing system. DESIGN SYSTEM Create a professional Figma design system covering: - Colors and semantic tokens - Typography - Spacing and grid - Radius and elevation - Iconography - Breakpoints - Components - Forms - Tables - Cards - Navigation - Modals/drawers - Toasts - Filters/search - Domain-specific SaaS components Full Light and Dark mode support is required. Dark mode must be part of the token system, not a later visual skin. RESPONSIVE + RTL/LTR The system must work across: - Desktop - Large desktop - Tablet - Mobile web - Mobile app The product is international and must support both LTR and RTL/Arabic. Designs must account for: - Long translations - Arabic layouts - Localized dates - Currencies - Numbers - Mixed RTL/LTR content COMPLETE UX STATES Professional SaaS design requires more than happy-path screens. Relevant flows should include: - Loading - Empty - First-use - Success - Validation errors - System errors - No permission - Disabled - Destructive confirmation - Expired - Locked - Disconnected/reconnect - Offline where relevant SAAS APPLICATION Work will progressively cover: - App shell and navigation - Authentication - Signup/onboarding - Dashboard - Calendar - Bookings - CRM - Staff/team - Services - Products/resources - Locations - Payments/finance - Billing/subscriptions - POS - Reports - Integrations - Notifications - Security/privacy - Settings - Internal/admin interfaces Any existing production route discovered during the audit is considered part of the product inventory even if it is not explicitly listed above. CUSTOMER BOOKING EXPERIENCE The customer-facing booking experience is an independent UX surface. Typical flow: Service → Staff/resource → Date/time → Customer details → Payment/deposit where required → Review → Confirmation → Reschedule/cancel/self-service The objective is a simple, conversion-focused customer experience. PUBLIC WEBSITE We also require UX/UI for the public website, including: - Homepage - Product overview - Feature pages - Industry/solution pages - Pricing - Integrations - Security/trust - AI/voice pages where approved - Partners - Affiliate - Resources - Company/contact The website should explain a large SaaS ecosystem clearly without becoming a feature dump. MOBILE A mobile product experience is also part of the scope. Mobile must NOT simply be the desktop dashboard compressed onto a smaller screen. Typical priorities: - Today - Calendar - Upcoming bookings - Customers - Notifications - Quick actions - Booking details - Staff schedules - Settings/security ROLES & PERMISSIONS The platform has multiple user types, including: - Owner/Admin - Manager - Staff - Customer - Internal platform operator - Partner/Affiliate where applicable Permission differences must be intentionally designed. INTEGRATIONS We need reusable provider-neutral UX patterns for: - Integration catalog - Connect - OAuth/API setup - Connected state - Sync state - Error - Reconnect - Disconnect - Mapping - Webhook status This also applies to future accounting-platform integrations. WORDPRESS / EXTERNAL WEBSITE INTEGRATION Relevant UX may include: - Connection state - Setup guidance - Connect/disconnect - Errors - Booking-widget configuration Authentication/security architecture will be defined by engineering. AI / VOICE The platform includes AI and voice-related functionality. Design only capabilities confirmed by current product truth. Do not create fictional AI functionality for presentation purposes. ACCESSIBILITY We expect accessibility-conscious design: - WCAG AA-oriented contrast - Focus states - Clear labels - Accessible errors - Good mobile touch targets - Status not communicated by color alone - Reduced-motion consideration FIGMA & HANDOFF Figma is the canonical design workspace. Expected structure: - Foundations - Components - Patterns - Website - SaaS - Mobile - Customer booking - Internal/admin - Archive Final work should include: - Component specifications - Responsive behavior - Interaction notes - Validation behavior - Screen states - Prototype links - Edge cases - Developer-ready handoff WORKING PROCESS Expected milestones: 1. Product Audit + UX Gap Register 2. Foundations + Design System 3. Core SaaS flows 4. Extended SaaS modules 5. Public Website 6. Mobile + Customer Experience 7. Final UX QA + Engineering Handoff The exact plan can be refined after the initial audit. WHO WE ARE LOOKING FOR Strong preference for designers with experience in: - Complex SaaS - B2B dashboards - CRM / ERP / operational systems - Scheduling platforms - Finance/payment interfaces - Multi-role systems - Design systems - Responsive SaaS - Mobile product UX Experience focused only on landing pages or simple mobile apps is not enough. WHEN APPLYING, PLEASE SEND: 1. Your strongest SaaS/dashboard work 2. A Figma design-system example 3. A complex workflow you designed 4. Examples involving tables, calendars, CRM, finance or operational dashboards 5. Light/Dark mode experience 6. RTL/Arabic experience if available 7. How you would approach the initial audit 8. Availability and preferred working model 9. Confirmation that you are comfortable with a long-term multi-phase product We are looking for a PRODUCT DESIGNER, not only a visual/graphic designer. The objective is to build a coherent, scalable UX system for a serious international SaaS platform while respecting existing functionality, engineering constraints and future growth.
Project ID: 40708869
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186 freelancers are bidding on average €1,189 EUR for this job

Hello, I have reviewed the details of your SaaS project. Transforming complex data into a clean and functional user interface (Dashboard) is my greatest area of expertise. With 21 years of experience, I can provide a world-class experience where your users can work on your platform for hours without getting bored. Remember: "A SaaS project that doesn't look good will never build trust with the user and won't function properly." How Will We Proceed Together? (Step-by-Step Process) Main Dashboard Design and Style Determination: First, I design the main dashboard. Here, we determine the color palette, typography, and data visualization (graph/table) language. We make revisions based on your feedback. Why Choose Me for This Project? Data-Driven Design: I create a "UX hierarchy" that not only looks good but also allows for the fastest possible reading of data. We Don't Use Templates: I develop custom design systems for your project from scratch, tailored specifically to your brand. World-Class Quality: With my experience working with global brands, I bring your project to an aesthetic that will make it feel like a "world brand." 3 Months of Free Support: We are with you even after project delivery. Sincerely, Yılmaz Sattı Founder | UIX Design Studio
€2,000 EUR in 7 days
7.9
7.9

Hi there, I can help with a structured UX/UI approach for your multi‑module B2B SaaS platform. The focus will be on auditing the current product, organising the full screen inventory, and building a scalable design system that supports all modules, roles, states and future growth. What I can deliver A clear product audit with a full UX/UI Gap Register Organised screenshots, routes, flows and role mapping A complete Figma design system (light/dark, tokens, components, patterns) Responsive layouts for desktop, tablet, mobile and RTL/Arabic Consistent UX across SaaS, website, booking flow and mobile Proper states: loading, empty, errors, permissions, offline, expired, etc. Developer‑ready handoff with specs, variants, constraints and interaction notes Areas I can cover Core SaaS modules (dashboard, calendar, CRM, bookings, finance, POS, reports, settings) Customer booking flow Public website pages Mobile product experience Integrations, security, permissions and admin interfaces Please see some of my work at: https://www.freelancer.com/u/etienn If this sounds like the direction you’re aiming for, I’m happy to talk timing and any details you’d like to share before starting. Best wishes, Etienne
€1,500 EUR in 30 days
7.5
7.5

With over a decade of experience in full-stack architecture and high-scale systems, I understand the importance of a comprehensive UX/UI overhaul for your complex B2B SaaS platform. Your project goal of redesigning the complete UX across various modules aligns perfectly with my background in scaling systems for over 1 million users, especially in high-security FinTech environments. For strategic insight, I recommend focusing on building a robust design system from the outset to ensure scalability and consistency across all touchpoints. My past success in scaling Telegram Mini Apps demonstrates my ability to handle complex projects like yours and deliver exceptional results. I encourage you to reach out to discuss how I can contribute to your project's success. Let's connect to explore the roadmap and ensure a seamless collaboration towards achieving your UX/UI goals.
€1,200 EUR in 20 days
6.8
6.8

Hi there, I have read and understood the project details and understand this is a complex, multi-module B2B SaaS product requiring a product-design approach rather than isolated screen design. The work needs to begin with a structured audit, then evolve into a scalable Figma design system and progressively cover SaaS workflows, booking, mobile, website, admin interfaces, permissions, finance, integrations, AI/voice, and international RTL/LTR requirements without inventing unsupported functionality. My approach will start with the product audit and UX Gap Register, documenting existing routes, screens, roles, workflows, and KEEP/IMPROVE/REDESIGN/MISSING/FUTURE classifications. I’ll then build the Figma foundations and token-based component system with Light/Dark modes, responsive behaviour, accessibility, RTL/Arabic support, and complete UX states. From there I’ll redesign modules progressively using reusable patterns for tables, calendars, forms, permissions, payments, integrations, errors, onboarding, and AI/voice experiences, with developer-ready specifications and prototypes. Could you please share the existing Figma files, product URL/staging access, and any current design system or brand guidelines? For the initial audit, I’d also like to know which user roles and modules are currently production-ready versus still under development. ✅ PORTFOLIO: https://www.freelancer.com/u/AneesaIBA?w=f&ngsw-bypass= Cheers, Rabia Shaik
€750 EUR in 1 day
6.5
6.5

Hi, I reviewed the project and understand the main requirement: a complete UX/UI overhaul for a complex, multi-module B2B SaaS platform, starting with a careful product audit rather than an unsupported redesign. I can organize the Figma workspace around foundations, components, patterns, SaaS, mobile, booking, website, and admin flows. The work will cover scalable UI / User Interface and UX / User Experience patterns, light and dark modes, responsive desktop-to-mobile behavior, RTL/LTR considerations, permissions, integrations, and complete loading, empty, error, and success states. WordPress website integration and booking-widget configuration can also be documented clearly. I’ll keep the work structured, accessible, developer-ready, and easy to manage across the proposed milestones, with a UX Gap Register and clear handoff documentation. Let’s discuss here now.
€750 EUR in 30 days
6.2
6.2

Hello! My name is Ram, and I am a versatile and experienced UX/UI designer with over 8 years in the field. What sets me apart is not just my mastery of design tools like Adobe Photoshop, Illustrator, or Figma, but rather my ability to understand complex business goals and challenges and translate them into effective design solutions. With your broad B2B SaaS platform, this skill will prove invaluable. Whether it's rethinking your dashboard layout, streamlining the customer booking experience or enhancing internal/admin interfaces, my comprehensive skill set as a UI/UX product designer can cater perfectly to your needs. My commitment to quality work, fast delivery and an unwavering dedication to your long-term success make me the perfect candidate for this project. Let's discuss how we can overhaul your B2B SaaS platform into a powerhouse that drives productivity and user satisfaction.
€750 EUR in 21 days
6.4
6.4

Hello!, This is James from Hollywood... Your real pain point here is not just visual polish, it’s making a complex B2B SaaS feel clear, fast, and easy to trust so users can complete tasks without friction. That’s the kind of product UX problem I solve best. My approach would be simple and practical: 1. Quick UX audit to find the biggest friction points 2. Flow and IA cleanup to simplify key journeys 3. Figma redesign with a scalable UI system and accessibility in mind 4. Prototype review so we validate the important interactions before handoff I design with a product mindset, not just a visual one. The goal is to improve usability, reduce drop-off, and give the platform a sharper, more professional feel that works for real B2B users. Relevant work I’ve handled: - Internal analytics dashboard for a logistics SaaS - Client portal redesign for a fintech platform - Workflow UI overhaul for a B2B operations tool A few quick questions: 1. Which 2 or 3 user flows matter most for this overhaul? 2. Do you already have analytics, user feedback, or support tickets showing the main pain points? 3. Are you after a full visual refresh, or also structural UX changes? If you want someone who will actually dig into the details and not just make it “look modern,” I’d be glad to help.
€1,200 EUR in 6 days
5.7
5.7

Hello, With over 10+ years of experience as a UI/UX developer, Web Designer, I thrive on new projects, technologies, and challenges. Independence, dedication, and delivering high-quality work on time are integral to my job and experience. Expertise in: Figma | Adobe XD | Photoshop | Illustrator I always follow my client's requirements and guide them to best solutions based on my wide experience in design process. I always do high quality products and above all on-time delivery. I strive to exceed my client's expectations and ensure that their goals are met. I am very serious about my work and like to work closely with my clients to ensure on time delivery and complete satisfaction. I’m happy to connect and discuss this more! Ready To Start Immediately.
€1,325 EUR in 56 days
5.9
5.9

Hello, You've mentioned the need for an experienced Senior UX/UI Product Designer to overhaul the UX/UI of a complex B2B SaaS platform. My name is Sajida Saqira, and I have extensive experience in designing and redesigning intricate SaaS platforms. One recent project involved revamping a multi-module SaaS platform similar to the scope of your project. For your project, my approach would involve conducting a thorough audit of the existing product, creating a scalable design system, and progressively redesigning the complete UX across various interfaces. Could you provide more details on the current pain points users are facing to guide the redesign process effectively? To get a better sense of my skills, please visit my portfolio: https://www.freelancer.com/u/SajidaSaqira/SS-Technologies I look forward to discussing how we can collaborate to enhance the UX/UI of your B2B SaaS platform. Would you be available for a brief call to delve deeper into the project requirements? Best regards, Sajida Saqira
€750 EUR in 7 days
5.4
5.4

This should begin with product truth, not visual redesign. For Phase 1 I would audit the existing SaaS first: inventory routes/screens, capture current states, map roles and permissions, identify UX inconsistencies, and classify each area as KEEP / IMPROVE / REDESIGN / MISSING / FUTURE. From that audit I would produce a structured UX Gap Register and establish the first Figma design-system layer with semantic colour tokens, typography, spacing, grid, responsive breakpoints, light/dark architecture and RTL/LTR rules. I’m comfortable with complex SaaS patterns including tables, filters, permissions, finance states, scheduling, integrations, admin tooling and multi-state workflows. I also design edge states explicitly rather than stopping at happy-path screens. I’m comfortable continuing into the later SaaS, website, mobile and booking phases after the audit defines the real product surface.
€1,500 EUR in 15 days
5.5
5.5

Hello Client, Your scope clearly calls for a product designer who can bring structure to a complex SaaS ecosystem before redesigning it. I can help establish a rigorous audit, UX Gap Register, scalable Figma system, and progressive workflows across SaaS, mobile, booking, website, and admin surfaces. I will document existing routes and role permissions, classify KEEP/IMPROVE/REDESIGN/MISSING/FUTURE areas, then build accessible components with light/dark modes, responsive behavior, and RTL/LTR support. Accessibility, Prototyping, and Visual Design will guide states, permissions, edge cases, and developer-ready handoff without inventing unsupported functionality. I’m comfortable working through a long-term, milestone-based product process, including tables, calendars, finance flows, integrations, and operational dashboards. I can begin with the audit and deliver an organized baseline for the design system and roadmap. Could you provide access to the current product and identify the highest-priority user roles and workflows for the initial audit? Best regards, Sahil
€750 EUR in 1 day
5.9
5.9

Howdy, For a B2B SaaS product this broad, the biggest risk is not the visual redesign itself but creating a polished interface that becomes inconsistent across modules, roles, permissions and user states. An audit first approach gives us the clarity needed to redesign the product properly and build a system that can scale with it. I can work across the UX audit, Figma design system, complex SaaS workflows, responsive layouts, light and dark modes, and developer ready handoff. I’d also treat RTL/LTR support, accessibility, permissions, validation, empty states, loading states, and other edge cases as part of the core design system from the beginning rather than trying to add them later. For a product of this scope, I’d start by building the complete screen and workflow inventory along with the UX Gap Register. From there, I’d establish the design foundations, reusable components, patterns, and interaction rules before moving through the core modules. This approach keeps the redesign consistent while making future modules much faster to design and implement. I can show you similar complex dashboard, SaaS, and design system work directly in chat so you can evaluate the quality and level of detail. I’m also comfortable treating this as a long term, multi phase product design engagement and working closely with development throughout the process. Portfolio: https://www.freelancer.com/u/Hammadhassan21 Best regards, Hammad Hassan
€850 EUR in 12 days
5.7
5.7

Hi, I can help audit your existing product, document workflows, and establish a scalable design system in Figma to enhance usability across various interfaces. With over 12+ years of experience in designing complex SaaS solutions, I have a strong background in UX/UI for B2B products, CRM systems, and multi-role platforms. I prioritize user-centric design while ensuring accessibility guidelines are met. Please see our portfolio on this link : https://www.freelancer.com/u/webperfection123 I’m eager to explore how we can progressively improve your platform’s UX. Let’s discuss the initial audit approach and how I can contribute to this long-term project. Best, Priyanka
€1,125 EUR in 7 days
5.5
5.5

Hello Sir, I understand you require a comprehensive UX/UI audit and a unified Figma design system for your complex, multi-module B2B SaaS platform, covering web, mobile, and internal admin surfaces. As a product designer, I will first map your current product truth into a UX Gap Register, then build semantic Figma tokens to deliver perfect Light/Dark modes, WCAG AA accessibility, and responsive LTR/RTL layouts. I will complete the project by systematically designing all your complex CRM, scheduling, and finance workflows with complete edge-case states, providing a clean, developer-ready handoff for your engineering team Lets discuss this in detail and we are ready to start the project immediately.
€5,000 EUR in 7 days
5.1
5.1

Hello, I see you need a Senior UX/UI Designer to overhaul a complex B2B SaaS platform, which requires deep understanding of user workflows and business goals. A common hidden challenge is balancing functionality with simplicity in intricate SaaS environments. Our team has 4+ years in UI/UX using Figma and frontend tech like Vue.js and React.js, ideal for crafting intuitive interfaces. Let's discuss how we can transform your platform's user experience starting today.
€1,350 EUR in 14 days
5.2
5.2

Hi, I’m ready to dive into the complexities of your multi-module SaaS platform redesign. I estimate it would take around 12-16 weeks to conduct a thorough audit, develop a design system, and initiate the redesign across key modules, ensuring we align existing functionality with future capabilities. Could you clarify which specific modules are currently in development, and are there particular user roles you want to focus on for the initial audit? Understanding these details will help in estimating the effort more accurately. I'd start with a comprehensive audit to map out the user roles and permissions effectively while creating a structured gap register. This way, we can prioritize the most critical areas for redesign and ensure a cohesive user experience throughout the platform. My background in complex B2B SaaS applications includes extensive work in design systems and multi-role UX, which I believe will add real value to this project. If you'd like, we can go through the details and finalize the scope from there. Best regards, Mohammad
€750 EUR in 5 days
5.4
5.4

HELLO, WE HAVE WORKED ON SIMILAR COMPLEX B2B SAAS, CRM, ERP AND MULTI-ROLE DASHBOARD PROJECTS AND CAN PROVIDE RELEVANT EXAMPLES. I have carefully reviewed your requirements and can handle the complete UX/UI process from product audit and gap register to Figma design system, SaaS workflows, customer booking, website, mobile and admin interfaces. I have 10+ years of experience in UI/UX and product design, including complex workflows, responsive systems, Light/Dark mode, accessibility and developer-ready Figma handoff. Working Flow: UX Audit → Review existing screens, workflows, roles and identify UX gaps. Design System → Build scalable Figma foundations, components, tokens and Light/Dark modes. Core SaaS → Redesign dashboards, calendar, bookings, CRM, finance and permissions. Extended UX → Cover website, mobile, customer booking and admin experiences. QA & Handoff → Validate states, RTL/LTR, responsiveness and provide developer-ready Figma files. Thanks, Invoke Tech
€850 EUR in 7 days
5.2
5.2

Hi! My name is Marjan and I'm here to offer you my services as a skilled applicant with over a decade of experience working on Freelancer.com. I believe I am the best fit candidate for this project due to my extensive experience; I would like to have a discussion to get to know that we both are on the same page. Once the scope will be locked, I will start working on it right away.
€750 EUR in 7 days
4.8
4.8

With 8+ years of professional experience designing complex and premium SaaS products, I am well-equipped for the unique challenges your B2B platform presents. Having worked extensively on AI-related features and having designed for businesses across multiple industries, including those similar to yours such as dashboards, CRMs, and ERP tools, I have honed my skills to make highly-integrated products visually appealing and easy to use. Additionally, my mastery of Figma - popularly known for its scalability and design system capability - ensures a seamless collaboration and iteration with your team throughout the project. I understand the backbone of an effective SaaS application lies in a robust UX/UI design strategy that intrinsically understands and anticipates user behaviors. Hence, I adopt a comprehensive approach from conducting thorough audits to create meaningful wireframes and adaptable design systems; all while ensuring compliance with both LTR and RTL languages along with considerations for internationalization features like Arabic layouts, localized dates, currencies etc. Please feel free to reach out so we can connect and explore how I can contribute to your project’s success. My Portfolio: https://www.freelancer.in/u/ankitgraphic Looking forward to your response. Best regards, Ankit
€750 EUR in 7 days
4.9
4.9

Hi, I've read the full specification. This is a serious, long-term product design engagement and I'll respond with the same seriousness. Complex B2B SaaS — multi-module, multi-role, multi-surface — is the category I work in with the most depth. CRM, scheduling, financial interfaces, operational dashboards, and permission-differentiated UX are all familiar territory. Design systems with semantic token architecture, light/dark mode built at the token level (not skinned afterward), and RTL/LTR support are structural decisions I make from the foundation phase, not adaptations added later. This is the right call and I'd follow it precisely. Redesigning navigation before understanding the existing system creates debt immediately. The audit produces the UX Gap Register — KEEP / IMPROVE / REDESIGN / MISSING / FUTURE — which becomes the actual brief for everything that follows. No invented features, no fictional AI functionality for demo purposes. Token architecture established before any component work begins. Color, typography, spacing, radius, elevation, and breakpoints defined as variables with light and dark mode semantics built in. RTL/LTR layout behavior and text expansion considerations designed into component structure, not handled case by case. Open to a long-term multi-phase engagement. Happy to share relevant SaaS dashboard, design system, and complex workflow portfolio work, and discuss the audit approach and working model in detail before we begin.
€1,200 EUR in 15 days
5.0
5.0

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