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I’m running an initiative to hear first-hand what our customers think about our product and pinpoint areas for improvement. To do that, I need someone who can confidently jump on discovery calls, guide a relaxed yet purposeful conversation, and capture genuine feedback. Here’s what the task involves: • Coordinate and schedule a short series of one-to-one online calls with customers I’ll identify. • Lead each conversation, following the talking points I provide while letting the customer speak freely. • Record the sessions (Zoom or Google Meet are fine) and supply clear notes or transcripts along with a concise insight summary after every call. What will help you stand out is proven experience handling customer interviews, user research, or similar discovery work—please highlight that in your application. Once onboard, I’ll share the interview guide, customer list, and preferred file formats for deliverables.
ID do Projeto: 40328079
5 propostas
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Ativo há 14 dias
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5 freelancers estão ofertando em média ₹2.500 INR/hora for esse trabalho

I’m a strong fit for this role as I bring an MBA in Marketing along with hands-on experience in sales and customer relationship management. Having worked as a Relationship Manager, I’m skilled at building rapport, asking the right questions, and creating a comfortable environment where customers feel heard. I have experience handling client interactions, understanding their needs, and extracting meaningful insights that can drive business improvements. My communication skills, structured approach, and ability to balance guided conversations with open-ended discussions make me well-suited for leading discovery calls and delivering clear, actionable feedback summaries.
₹2.500 INR em 40 dias
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Hello, Thanks for the chance to connect. I'm Riyan Ali, and I've spent time honing my skills in gathering feedback and communicating effectively. I'm comfortable guiding conversations that are both easygoing and focused, encouraging customers to share their genuine thoughts on a product or service. I can coordinate and schedule one-to-one online calls, guide the discussion using your talking points, and ensure customers feel comfortable sharing their thoughts. I’m also experienced with tools like Zoom and Google Meet for recording sessions. After each call, I will provide organized notes, transcripts, and a concise summary of key insights and improvement suggestions. I pride myself on being detail-oriented and professional, and I always strive to provide clear, actionable feedback after each interview. Best regards, Riyan Ali
₹2.500 INR em 40 dias
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Hi, I can confidently lead your customer discovery calls and provide the clear, actionable insights you need to improve your product. With a professional background in sales management and a deep interest in psychology, I am highly experienced in guiding one-to-one conversations that feel relaxed yet stay on track. I know how to ask the right questions to let customers speak freely while ensuring we capture the genuine feedback you are looking for. I am very comfortable coordinating schedules and using tools like Zoom and Google Meet to record sessions. After each call, I will provide you with clear transcripts and a concise summary of the key insights so you can see exactly where the opportunities for improvement lie. I am ready to follow your interview guide and can start coordinating these calls immediately. Best, Miguel Ortiz
₹2.500 INR em 40 dias
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What makes me the best candidate is my ability to lead meaningful conversations that uncover honest, valuable feedback. I create a relaxed environment where customers feel comfortable sharing openly, while still guiding discussions with purpose. I’m highly organized in scheduling and coordination, and I pay close attention to detail when capturing insights. I don’t just collect feedback, I turn it into clear, actionable summaries that highlight key themes and opportunities. My strong communication, empathy, and structured approach ensure every call delivers real value to your team. THANK YOU.
₹2.500 INR em 40 dias
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I’m a great fit for this role because I combine strong communication skills with a natural ability to make people feel comfortable and heard. As a student freelancer focused on writing and research, I’ve developed the ability to ask the right questions, listen actively, and capture insights clearly and accurately. I can confidently lead discovery calls in a relaxed, conversational way while still keeping the discussion purposeful and aligned with your goals. I’m detail-oriented, so you’ll receive well-structured notes, clean transcripts, and concise summaries that highlight key patterns, pain points, and opportunities for improvement. I’m also reliable with scheduling and coordination, ensuring smooth communication with customers and timely delivery of all recordings and reports. While I may be early in my freelancing journey, I bring a fresh perspective, strong dedication, and a genuine interest in understanding user experiences deeply. I’m excited to help you uncover honest customer feedback and turn it into actionable insights.
₹2.500 INR em 40 dias
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