Em Andamento

Email customer support for subscription website (Zendesk/Part time)

I'm looking for a customer support rep who can read/write english fluently. You'll have to respond to support tickets during the day as they come in. My current support rep spends about 2-3 hours each day (throughout the day) responding to tickets. A ticket might only take a few seconds or a few minutes to solve.

The business is subscription based, and most of the tickets are basic support questions. Some want to modify their subscriptions, and other's ask for assistance with website errors.

I'll need you to respond to all tickets in a timely manner throughout the day (7 days a week). This is a part time job that you can do in between other tasks.

Your rate can increase if you wish to continue working, and you do a good job.

We can rate this as a minimum 20 hours of work per week (but it is probably much less than 20 hours)

Habilidades: Atendimento ao cliente, Assistente virtual

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Acerca do Empregador:
( 26 comentários ) MIAMI, United States

ID do Projeto: #5100247

Premiar a:

Mbarakat337

I am a Realtor, so I have a very flexible schedule and can definitely reply to customers in a very timely manner. On top of this, I have worked in customer service positions for 16 years and have a deep passion for sol Mais

$3 USD / hora
(0 Avaliações)
0.0

28 freelancers estão ofertando em média $4/hora para este trabalho

sonarkaushik

Sir, I am well versed in this kind of jobs and can do your project as per requirement. Refer my online work portfolio at [url removed, login to view] Looking for further discussions in this matter. with than Mais

$8 USD / hora
(44 Comentários)
5.1
tuhindo82

Dear I have just seen your Job posting and upon reading thoroughly, I felt strongly that I would be the most qualified contractor for your project. I have vast experience in IT/ Data Entry/ Web Research /Admin /SEO/ Mais

$5 USD / hora
(13 Comentários)
5.0
Toperfection

Dear tmnsky, Greetings! I hope you are doing well. I have reviewed the requirements and would like to offer my services. I have a pretty decent experience as a customer support associate while I was working for an eba Mais

$5 USD / hora
(7 Comentários)
4.6
Kalpanasekhar

Hi Sir, I promise quality service with quick job submission time. I am ready to start the project immediately now and I am also ready to present a sample before we start. I am an experienced and efficient web s Mais

$4 USD / hora
(15 Comentários)
4.5
arnob01670

Greetings! I'd like to offer you myself as your customer support agent. I am working as Customer Support Agent since 2010. I am very familiar with this kind of jobs and that's why I am giving you assurance of qualit Mais

$2 USD / hora
(4 Comentários)
3.5
NSExpert

Hi My name is Neha from The AeroDynamic Team based in UK. I have much experience and would be happy to get started at your earliest convenience. There are a lot of time wasters here and I would just like to add Mais

$5 USD / hora
(1 Comentário)
3.4
WriteSmart

I would love to be a part of your team. My bid is $4 per hour and I can work 15 to 20 hours per week. I have 5 years experience as an email customer support agent and was later on promoted as a Quality Analyst for the Mais

$4 USD / hora
(3 Comentários)
2.7
vnextech

Hello, I have read your project description and need to ask a few questions on customer support: 1) What are the timings of customer support (EST/PST)? 2) Which ticketing system do you have? OSticket, CRM? 3) I Mais

$3 USD / hora
(3 Comentários)
2.0
clockworksol

Hello, I have the necessary experience for the said job, I have done supports for vpn companies and e-commerce as well. Willing to work 56 hours a week, if you're interested kindly pm me for the details.

$5 USD / hora
(6 Comentários)
1.9
wiisetech

Hi, I am interested in this job. I will can reply the customers. i have understand the work and ready to do it right now. Plz give me this job as I need a job to build my career on this site. I have no job but I kno Mais

$2 USD / hora
(6 Comentários)
1.9
argoutsourcing

Hello my name is Alejandra I have 8 years of experience on Bi-lingual Call Center, (English-Spanish), as an agent and a quality analyst at the Quality and training area, (SYKES) Actually I´m Quality and Training co Mais

$4 USD / hora
(1 Comentário)
1.5
gustav222

A proposal has not yet been provided

$5 USD / hora
(0 Comentários)
0.0
arunkumar8585

A proposal has not yet been provided

$3 USD / hora
(0 Comentários)
0.0
francislrivera

A proposal has not yet been provided

$5 USD / hora
(0 Comentários)
0.0
JohnCoates

I have 9 years experience in customer support service in an offline environment - an international financial institution. Since 2009 I have provided a customer support service to online marketers, meeting the demand Mais

$8 USD / hora
(0 Comentários)
0.0
LeoPat

Dear Hiring Manager: I am happy to assist with this project. I believe that I will prove to be the best candidate for this project because of my skills and technical proficiency. I am a holder of a competitive Bache Mais

$4 USD / hora
(0 Comentários)
0.0
sapinu

I have 7 years experience in customer [url removed, login to view] last job as a virtual assistant was for 3 [url removed, login to view] I headed a team of customer service agents.I have the refferal letter as well if required.

$7 USD / hora
(0 Comentários)
0.0
seanpaul80

As an experienced business professional I am used to answering and dealing with many customer inquiries and ensure that customers receive an expected high service in response, detail and timings. I have worked with Mais

$5 USD / hora
(0 Comentários)
0.0
willyz

Hello, I have experience with Zendesk and my job there is to take the new tickets created,solve tickets,backlog,agent touches,satisfaction rating and the time to first [url removed, login to view] I think and have confident that I can Mais

$3 USD / hora
(0 Comentários)
0.0
carandache

Hello, experienced freelancer is for your service! BA+MA degrees in English philology, I can assure you, my language knowledge is perfect! Have experience in customer support field. Looking forward to your answer. Than Mais

$4 USD / hora
(0 Comentários)
0.0