Japanese is MUST/ Available from 14-17PST / Customer support &purchase assistant wanted(Apparel company in Los Angeles) -- 3

Looking for a Customer support/ Purchase assistant




We are a Los Angeles-Based Japanese company who sell

party goods and sexy lingerie/costumes online.

CEO is looking for a Customer support/Purchase assistant

who can help her

-send emails to customers

-keep track of all the invoices

who is interested in our industry and Japanese market.

The main job is

*handle emails from customers.

*help us purchase from vendors on a daily basis

(Please be available on Monday and Tuesday in the morning)

*keep track of discrepancy between invoices and packing list

and ask for refund/credit if necessary

-Must be fast pased and detail oriented

-Must be witty and creative

-Must like entertainment industry such as musical,modeling and show biz

-Must be really excellent at "get it" (this is critical)

-Strong communication skills (this is critical)

-Must be online most of the time.

-We prefer you call yourself "a geek"

If you like to make a difference in online costume industry

and like Japanese culture such as cosplay ,

this company is for you.

Japanese language skill is not mandatory but it's a plus.

I am planning to expand to USA market and global distribution of costumes,

and possiblly tangible store operation in USA.

Lets make a difference and make something creative in a fun world.

with application, please answer to the following questions.

-Is the proposed price monthly fee?

-We have about 10 to 15 invoices and weekly and those are mainly invoices with colors and sizes. are you good at taking look at details and descrapancies?

-Can you make skype video meeting probably biweekly to

review our financial status?

We are looking for someone who can make a commitment to this potition.

-Have you worked at apparel industry?

(Yes is a huge plus)

-I am interested in making trusted business relationship with us

beyond just being data entree key puncher. are you interested in that ?

Time needed is about 2 hours a day

Monday 2 hours

Tuesday 1-2hours

Wed 30 min

Thursday 30 min

Friday 30 min

We like you to be available everyday.

Habilidades: Atendimento ao cliente, Assistente virtual

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Acerca do Empregador:
( 23 comentários ) Culver City, United States

ID do Projeto: #6823775

2 freelancers estão ofertando em média $416 para esse trabalho


Hi, I've been working as a VA/customer support representative handling email support and chat support for various companies and clients from time to time since 2006. I have an excellent command over English and a Mais

$277 USD in 10 dias
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