e-Commerce Virtual Assistant

Encerrado Postado Jun 28, 2015 Pago na entrega
Encerrado

Job Description:

Experienced virtual assistant (VA) needed for growing eCommerce business. Hours per week will vary depending on sales volume and specific projects. However, the average need will be approximately 5 hours per week and will grow depending on the performance of the virtual assistant.

Responsibilities Include:

- Handle customer service inquiries – respond to e-mails and voicemails and e-mails at least twice a day. Potential for VA to handle site chat and phone inquiries on a 5-8 hour a day basis depending on performance.

- Order Processing and Return Management – Process orders across multiple e-commerce marketplaces and update tracking accordingly. Process customer returns.

- Inventory Management and Replenishment – Monitor inventory levels across marketplaces. Create purchase orders for distributors for low stock items. Inventory reconciliation – audit product shipments to ensure all inventories were received by fulfillment centers.

- New Product Research – Source new products for retail sale, provide sales forecast and profitability for prospective products.

- Product Catalog Maintenance Across Marketplaces – Create and manage product listings across e-commerce website and online marketplaces such as Amazon and Sears. Optimize existing listings – edit images, descriptions, keywords.

- Marketing – Help with online marketing assignments including: daily social media updating and monitoring, weekly blog posts, monthly e-mail marketing campaigns, paid advertising and SEO.

- Administrative Support: Provide company owner administrative support, including basic bookkeeping, scheduling meetings, booking travel, online research, task management and e-mail support.

Ideal candidate will have following skills/experience:

- Fluent in English and strong written and spoken communication skills

- Strong Microsoft Office (Excel, PowerPoint and Word) Skills

- Previous e-commerce experience, including knowledge of common e-commerce platforms (for example, Shopify and Amazon).

- Marketing experience – including familiarity with social media marketing, e-mail campaigns and SEO.

- Strong customer skills on phone, e-mail and chat.

Assistente virtual

ID do Projeto: #7956889

Sobre o projeto

17 propostas Projeto remoto Ativo em Aug 4, 2015

17 freelancers estão ofertando em média $11/hora nesse trabalho

weblazer

Good day! Im very interested to do this project. I worked as admin support for almost four years in one of the outsourcing company here in the Philippines. I did similar to this project and the client was very happy wi Mais

$11 USD / hora
(31 Comentários)
5.9
jkrish

Hi, Thanks for the detailed project description. At JKrish, we provide an end-to-end solution to your e-commerce business. We have very good expertise on various e-commerce platforms i.e. Amazon, Big Commerce, e- Mais

$8 USD / hora
(4 Comentários)
3.2
Syedibad01

Hello sir, I have understood the work requirement of being your Virtual assistant and performing various tasks including data entry, email handling, customer service etc i can assure you quality of work and service a Mais

$8 USD / hora
(3 Comentários)
3.1
melissamellor

Hi, I would love to work on this project. I have 10 years experience managing diverse administrative projects such as this. From an educational stand point I have a Canadian Business Degree with a business analysi Mais

$12 USD / hora
(3 Comentários)
2.8
allrounder1978

Hi, I can do that. Please send me the details for trial work. If you like it then we'll go ahead. Hopefully you'll like my efforts. Thanks! Allrounder

$16 USD / hora
(0 Comentários)
0.0
Dawinci

A proposal has not yet been provided

$12 USD / hora
(0 Comentários)
0.0
developerguru15

Sir/Madam, Good day! I have 15 years experienced in data entry and research. I have also tried working in the government for 5 years as an expert in data scraping (amazon, ebay, etc) and microsoft office( Word, exce Mais

$8 USD / hora
(0 Comentários)
0.0
nfiang

My background with Customer Service and Telemarketing for more than four years would enable me to be a valuable contribution to your company. I have handled billing, retention, chat support, email marketing, appointmen Mais

$9 USD / hora
(0 Comentários)
0.0
vancanaberal

I have experience working on eCommerce projects and I'm using a lot of eCommerce platforms myself as a consumer. This experience will be helpful to deliver a better service as I know what it's like on the backend and w Mais

$12 USD / hora
(0 Comentários)
0.0
Jovana001

A proposal has not yet been provided

$10 USD / hora
(0 Comentários)
0.0
penmen

I would like to be your Virtual Assistant and handle the day to day tasks required to get products out, and get payments in. I have over 20 years of experience doing office work. I worked for the US government, at Toby Mais

$12 USD / hora
(0 Comentários)
0.0
nix1128

Hi there, My name is Nikolay and i am multitasker, virtual assistant with 8 years experience on my background. This is what i did and can do: *Online support (chat,phone,emailing,Order proccessing) *Advanced hi Mais

$12 USD / hora
(0 Comentários)
0.0
tanayb

Hi there, hope you are having a great day! I won's start off by praising myself and brag about the skill I have, that's for you to decide if I meet the criteria for this job. I went through the job description and Mais

$8 USD / hora
(0 Comentários)
0.0
soleDesigner

This doesnt sound like a job that needs alot of work. I think all of these required services are normal for any business and being a internet junkie, i feel like im the best person for the job. If most of your user Mais

$13 USD / hora
(0 Comentários)
0.0
Gracedalvin

A proposal has not yet been provided

$16 USD / hora
(0 Comentários)
0.0
mvsdj

Hello, Good day! I would like to apply for e-Commerce Virtual Assistant position. I have experience handling email, phone and chat support. I have handled support for eCommerce websites in the past for Dell, Pre Mais

$11 USD / hora
(0 Comentários)
0.0
imtiazchuttoo

Dear Sir/Madam Re:e-Commerce Virtual Assistant I would be much obliged if you could kindly consider my application for the position as e-Commerce Virtual Assistant in your well esteemed organisation. Being qua Mais

$11 USD / hora
(0 Comentários)
0.0