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Looking for Experience Virtual Assistant

We are looking for an expert customer service representative with experience working in e-commerce.

REQUIREMENTS:

- Experience using ZenDesk or Gorgias & an order fulfillment software (DSers)

- Experience doing customer service for e-commerce stores

- Experience managing comments and customer inquiries on Facebook and Instagram

RESPONSIBILITES:

- Need to be working 6 days a week at least

- Respond to customer requests in very good English

- Issue refunds according to our refund policy

- Re-send products to customers when needed

- Respond to all customer inquiries quickly and accurately (within 24 hours, preferably less)

- Communicate daily with our team

- Display a high level of professionalism at all times

Habilidades: Assistente virtual, Processamento de Dados, Atendimento ao cliente, Suporte ao Cliente, English (US) Translator

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Acerca do Empregador:
( 0 comentários ) Atlanta, United States

ID do Projeto: #31864155

46 freelancers estão ofertando em média $723 nesse trabalho

(456 Comentários)
7.9
(148 Comentários)
6.9
(23 Comentários)
6.5
FaizaBilal

Hello, Please review my profile as I have relevant skills and experience in Customer Support/Service. I have completed similar projects before for Inbound and Outbound Calling, email handling, and Live chat via Zendesk Mais

$300 USD in 5 dias
(119 Comentários)
6.7
coldtrue113

Hi there, Thanks for posting this job. I have more than 5 years experience working as a VA for many successful international businesses including Amazon, Ebay, Shopify, Prestashop etc. and I can be handy with the foll Mais

$750 USD em 1 dia
(13 Comentários)
6.5
Ayo25

Hello, I am a native English Virtual assistant with a wide array of skills. I have worked remotely on several projects on freelancer helping my employers achieve their desired goals and I would love to do the same for Mais

$630 USD in 7 dias
(9 Comentários)
5.9
(31 Comentários)
5.6
bysadaf

Hello There, I am an experienced virtual assistant having 13 years of experience handling customer support and sales. Please see below my voice sample. I am interested, please feel free to contact me to discuss further Mais

$630 USD in 7 dias
(9 Comentários)
5.0
(20 Comentários)
4.9
LolaAsh876

Hello there! I am well rounded in the administrative department and readily available to work. Fully versed in fluent English Language, Microsoft office, fabulous customer service and a flexible schedule. I am availab Mais

$700 USD in 31 dias
(11 Comentários)
4.2
Friends4it

We already have built large scale applications, CRMs, ERPs and huge systems can be found at our website. Like [login to view URL] [login to view URL] [login to view URL] [login to view URL] [login to view URL] https: Mais

$550 USD in 5 dias
(5 Comentários)
2.9
sarveshram0405

Hi I have read your requirements and I can assist you in this work. I have done similar projects. I have experience in customer service both voice and non voice. I can handle email and chat. I have experience working w Mais

$250 USD em 1 dia
(11 Comentários)
2.9
(3 Comentários)
2.8
ismail80196

Hi, There! I'm a Virtual Assistant to work for you and for your company (I'm Available For Full-time)* I can offer you as a Virtual Assistant for work Hourly, Daily, Monthly, or long term basis. daily 12 hours max. Yo Mais

$630 USD in 7 dias
(7 Comentários)
2.4
joaopedropimenta

Hey! I'm interested in your project but in a different perspective: I'm a machine learning expert and I create adaptive and intelligent neural networks that can adapt to any kind of demand. Given your description I'm Mais

$2500 USD in 25 dias
(1 Comentário)
1.8
catdoll

Hello, I hope this bid finds you well. I am an experienced virtual assistant with clear, concise personality. I have worked in a similar position and currently work as a customer support engineer where I manage emails, Mais

$600 USD in 7 dias
(1 Comentário)
1.3
shwetapandeyt093

Hello! I hope you are fine. This is to express my interest. Well, I have all of the skills and experience that you’re looking for and I’m confident that I would be a good fit for this position. I am a full-time free Mais

$250 USD in 7 dias
(2 Comentários)
1.3
Jemillahburudi

Hello, I'm writing to express my interest in this position. I have over three years experience working with Zendesk and meet all the requirements you need for this job. I have an excellent track record of achievements Mais

$750 USD in 30 dias
(1 Comentário)
0.7
razishah2

Hi, I hope you're doing great. It is a pleasure to send you a proposal for your project. I am a virtual assistant and digital marketing expert who helps startups, small businesses, and organizations plan, define and Mais

$630 USD in 30 dias
(0 Comentários)
0.0
joanaramosfernan

I have experience in a legal tech startup where i started the customer sucess department by creating the onboarding routine in SAA's product, user training and tutorials and support of clients through omnichanel comun Mais

$1200 USD in 15 dias
(0 Comentários)
0.0