Encerrado

Seeking a Virtual Assistant with Great Customer Service Orientation

We are looking for a virtual assistant with a focus initially on customer service to give our customers and members a great "experience".

Some of the job functions include but are not limited to:

-Replying to and resolving customer support issues via email

-Occasional returning voicemail and phone calls from clients

-Securing payments and processing refunds

-Ensuring paid members have access to paid material

-Routine customer access audits

-Reporting on churn, cancellations and monthly member subscription growth

-Customer service via social media management

-Ensuring customers are valued

-Collecting testimonials from our clients

-Social Media assistance and topic research (Facebook, Instagram, Youtube)

Habilidades: Assistente virtual, Atendimento ao cliente, Suporte ao Cliente, Pesquisa, Processamento de Dados

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Acerca do Empregador:
( 0 comentários ) Las Vegas, United States

ID do Projeto: #20900868

21 freelancers estão ofertando em média $182 para esse trabalho

bpo0995

Hi I have been working in customer service since the last ten years and have worked with the clients from Canada and US. I have handled the order processing, complaints, accounting and overall all the operations of Mais

$250 USD in 7 dias
(3 Comentários)
6.6
i8solutions

i am great customer service agent................................................................................

$140 USD in 7 dias
(15 Comentários)
5.2
umg536

Hi there, please leave a message on my chat so we can discuss the budget and deadline of the project. I have read your project description and i'm confident i can do this project for you perfectly. Thanks .

$250 USD in 3 dias
(6 Comentários)
4.6
SUPER1000

Carefully go through your long detailed project description. Thanks for such a clear instructions. any way I have knowledge and experience in most of fields you have mentioned. actually I haven't experienced in some fi Mais

$250 USD in 30 dias
(14 Comentários)
4.0
eduardo0525

Hi, Sir/Ma’am. I’d like to express my interest in signing up with the offer. I have 5-year experience in the customer service industry. That includes handling customer complaints, escalations and customer retention. I Mais

$250 USD in 7 dias
(0 Comentários)
0.0
$155 USD in 3 dias
(0 Comentários)
0.0
HaniHaider

To Whom It May Concern: I have been working in customer support for some time now. My experience is not too vast but enough to be called a professional. To me customer support is about understanding the customer and Mais

$250 USD in 7 dias
(0 Comentários)
0.0
laststep

Dear Sir/Ma'am, I am interested in the job. I have vast experience in customer service domain (both voice and non-voice). I've got good command over microsoft applications (Word, Excel & PPT) as well as google sheets Mais

$220 USD in 30 dias
(0 Comentários)
0.0
chevannywebb

I believe that I will excel in this position as I have 3 years customer service experience and 2 years working for eCommerce businesses. I've done email management, order cancellation, issuing refunds and creating repl Mais

$140 USD in 7 dias
(0 Comentários)
0.0
yayi4all

I'm a professional customer support personnel with a lot of experience. As a professional customer support representative, I've spent the substantial years of my life relating and studying the role of customers in bus Mais

$555 USD in 7 dias
(0 Comentários)
0.0
AllanVicta

Are you looking to add a motivated problem solver with superior customer relations skills to your team? I believe that my proven communication skills, upbeat attitude, and ability to learn and succeed under tight deadl Mais

$230 USD in 7 dias
(0 Comentários)
0.0
academicexpert4

My objective is to deliver an excellent service to meet up with your desire expectation with your work by using my experience of last 5 years and the relevant skills to come up with the desired results for this task.

$40 USD in 5 dias
(0 Comentários)
0.0
sky0520

I have 6 years of working experience as a Customer Care Specialist and supported a well-known internet and cable TV provider in the U.S. I have spent the first four years as a frontliner providing customer support and Mais

$30 USD in 7 dias
(0 Comentários)
0.0
$155 USD in 3 dias
(0 Comentários)
0.0
fatouf

Effective and consistent work Excellent skills in writing and speaking Experience with customer service Graduate Marketing and customer management

$30 USD in 5 dias
(0 Comentários)
0.0
jyotsnaanand1413

I am people’s person I can talk to them Patiently and hear them out very patiently. I think I can resolve their issues with utmost care

$185 USD in 7 dias
(0 Comentários)
0.0
Deepi9897

Hi there, I have an extensive experience of around 10 years working in customer service (US based). I am looking for a full time job (5 days a week). I can start working for you for as low as 10 per hour to begin with Mais

$166 USD in 5 dias
(0 Comentários)
0.0
AgaDzikowska

A self-motivated and dedicated individual with a degree in International Business and extensive professional experience in management, customer service, small retail management and learning development and office admin Mais

$150 USD in 7 dias
(0 Comentários)
0.0
melroysojan

Hey Sir/Madam, I have seen your project details and I can deliver the specified requirements to the best of my abilities and time constraints. Looking forward to hear from you.

$140 USD in 7 dias
(0 Comentários)
0.0
Guaipia27

Hi, I'm looking for a job like his. I've experience with this type of jobs and I woul like the opportunity to work with you. Also I have a lot of free time to complete the tasks.

$200 USD in 7 dias
(0 Comentários)
0.0