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Description We run a fast-growing liquidation and beauty e-commerce business in Miami — live selling platforms, a 500+ SKU warehouse, and a growing wholesale division. The Director of Operations needs a right-hand virtual assistant to handle the behind-the-scenes admin work so he can focus on sales and scaling the business. This is not a "wait for a task list" role. You'll own recurring workflows end-to-end, AND be ready to jump on whatever comes up — when he reaches out, you handle it. This is a long-term role that will grow in scope (and hours) as you prove yourself. Your recurring workflows: Deal prep pipeline (core workflow): every time we place a purchase order, you receive the product list and pricing. You build the sales price list, update our master cost sheet (and check off the date it was completed in our tracker), and prepare the warehouse check-in list — all BEFORE the goods arrive, so the warehouse team just prints your list and starts counting. Invoices & commission tracking: after sales calls, you receive the deal details, put the invoice together, track payment, and log everything in one central commission tracker. Weekly Operations Report (crucial): every Monday morning, you fill in our slide template from our systems — inbound orders and their prep status, orders shipped, warehouse crew output, wholesale sold and in-the-works, payments outstanding. This deck runs our weekly operations meeting. You also prep the agenda and chase the action items afterward. Pipeline visibility: monitor our system for what's sold, what's in the works, and what's inbound — keep it summarized so nobody has to dig. Client follow-ups: track deliveries and draft friendly check-in messages to wholesale clients 7–10 days after their order lands. Daily admin: inbox triage, calendar, end-of-day recap, and a running "waiting on" list you chase until closed. Document everything you learn as simple step-by-step SOPs. What we provide: templates for everything (slides, checklists, trackers), documented processes, a 30-day structured onboarding, and a weekly operations meeting rhythm. Everything else is async — we care about output, not hours online. Requirements: Excellent written English — you'll draft messages that go to real clients Strong Excel / Google Sheets (formulas, sorting, formatting large product lists) Comfortable with PowerPoint / Google Slides (you'll update a template, not design from scratch) Available for at least 2–3 hours of overlap with U.S. Eastern Time each weekday morning Responsive: acknowledge requests within 1 hour during your working hours Insanely detail-oriented — our invoices, cost sheets, and inventory counts must be exact Reliable internet, own computer, able to start within 1 weeks Nice to have (not required): Experience with e-commerce, wholesale, inventory, or logistics Prior long-term VA role with a U.S. company (include the reference) Hours & Pay: 10–20 hrs/week to start. Pay: state your hourly rate in your proposal. Long-term and stable, with growth into more hours and more responsibility as the business scales. How to apply: Answer the 5 screening questions below. Applications that ignore the questions or paste generic cover letters are deleted unread. Start your proposal with the word "PINEAPPLE" so we know you read this far. Screening Questions (paste into the platform's screening section) Describe a recurring workflow you owned end-to-end in a previous role (a report, a tracker, a process). What were the steps, and how did you make sure nothing was missed? We placed a purchase order Monday; the goods arrive Friday. You've received the product list and pricing. Walk me through everything you would have ready before Friday, in order. What is your experience level with Excel/Google Sheets? Describe the most complex thing you've built or maintained in a spreadsheet. What hours (in U.S. Eastern Time) are you available Monday–Friday, and what is your hourly rate? Write a 2–3 sentence friendly check-in message to a wholesale client named Maria who received a shipment of beauty products 10 days ago. (This shows us your written English and tone — don't overthink it.)
Project ID: 40637166
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PINEAPPLE Hi there, I've worked as a VA for Michaelangelos based in Atlanta, GA. The processes you described looks very similar to my previous role as a bookkeeping assistant. My answers: -I've developed a small tool which is a hierarchical view of each recurring processes categorized into their own domains (Accounts Receivable, Accounts Payable, Etc..). With this tool, I didn't only ensure that everything was completed, they were completed on time. -Sales price list, updated master cost sheet, warehouse check-in list, updated weekly operations report -Proficient. I have automated countless processes involving spreadsheets with either Google APIs for Google Docs or Interop library for MS Excel documents. For more complex logic, a custom software can be made. -I'm available at any fixed time that I am required to be, and my hourly rate is $6/hr. -Hi Maria! Just wanted to check in and see how everything is going with the beauty products you received about 10 days ago. I hope everything arrived safely and that you're happy with our products. If you have any questions or feedback, please let me know! Proposals are limited to 1,500 characters. I'm happy to discuss further and see if we're a good fit. Kindly let me know if you're interested in hiring someone that is sharp with details, and has strong digital background. Looking forward to hearing from you! Kind regards, Noel Paul G.
$6 USD in 48 days
0.0
0.0
69 freelancers are bidding on average $6 USD/hour for this job

PINEAPPLE! Thank you for considering me for the position of your virtual assistant. Though my experience lies primarily in the healthcare field, I can assure you that my list of skills is versatile and some of them directly align with the tasks described in your project. With my excellent written English and strong command over Excel/Google Sheets and PowerPoint/Google Slides, I can handle your recurring workflows effectively. Allow me to demonstrate my end-to-end ownership of a recurring process. In my previous role, as a chat support assistant for an e-commerce business, I had to ensure accurate tracking of order deliveries. I developed a tracker that not only recorded delivery dates but also automatically triggered friendly check-in messages 7-10 days post-delivery to assure clients and promote customer loyalty. Though I haven't specifically dealt with beauty products, my proficiency in data management and familiarity with inventory systems gives me an upper hand at analyzing sales trends and maintaining detailed logs. With regards to availability, I can offer 2-3 completely overlapping hours with the U.S. Eastern timezone each weekday morning, at a rate that we can discuss further. I might not have prior experience with liquidation scenarios, but I am always quick to learn software and navigate new environments skillfully
$5 USD in 40 days
8.3
8.3

PINEAPPLE — Experienced with Excel, reporting, e-commerce data and admin workflows. $8/hr, ET overlap available. Ready to provide a quick sample.
$4 USD in 40 days
8.1
8.1

PINEAPPLE Hi There, We are an experienced VA team handling recurring operational workflows, including Excel/Google Sheets trackers, invoice preparation, order tracking, inventory/product lists, reporting, inbox management, and SOP documentation. For each purchase order, we can prepare the sales price list, update the master cost sheet, maintain the completion tracker, and create the warehouse check-in list before goods arrive. We are highly proficient with Excel/Google Sheets, including formulas, data cleanup, sorting, formatting, and large datasets. We operate Monday–Saturday, 9:30 AM–6:00 PM IST, which provides weekday overlap with U.S. Eastern Time and we typically work on an hourly basis. Please note that making or receiving phone calls is not included in our service scope. Hit me up and we can talk in detail Regards, Nikita and her team at Affiliazion (D)
$8 USD in 40 days
8.1
8.1

PINEAPPLE Dear Hiring Manager, I’m excited to apply for the Operations VA role. With almost a decade of VA experience, I have handled e-commerce support, invoicing, data management, client follow-ups, scheduling, and recurring operational workflows. I’m detail-oriented, proactive, and comfortable taking ownership of tasks. 1. Recurring workflow: I’ve managed recurring invoices, trackers, reports, and follow-ups using checklists and deadlines to ensure nothing is missed. 2. Purchase order: I would review the product list and pricing, prepare the sales price list, update the master cost sheet, record completion, prepare the warehouse check-in list, and double-check everything before arrival. 3. Excel/Google Sheets: I’m highly proficient in both, including formulas, sorting, formatting, large datasets, financial tracking, and reporting. 4. Availability & rate: I can provide 2–3+ hours of overlap with U.S. Eastern Time each weekday morning. My rate is $10/hour, negotiable based on the schedule and responsibilities. 5. Client check-in: Hi Maria, I hope everything is going well with your recent shipment! I just wanted to check in and make sure everything arrived safely and meets your expectations. Please let me know if you need anything. I’m experienced with Shopify, Google Workspace, Excel, PowerPoint, Canva, and project management tools. I’m reliable, proactive, and looking for a long-term opportunity. Best regards, Anj
$10 USD in 40 days
7.3
7.3

PINEAPPLE Hi Client, I’m experienced in Excel/Sheets, inventory, reporting, invoices, and admin workflows. I’m detail-oriented, responsive, available for U.S. Eastern overlap, and interested in long-term growth.
$3 USD in 40 days
6.8
6.8

"PINEAPPLE" Hello Sir, I can provide reliable end-to-end operational support for your liquidation and beauty e-commerce business, taking ownership of recurring workflows, maintaining accurate spreadsheets and trackers, and keeping the Director of Operations free to focus on sales and growth. ✅ Why Me? ✔ Extensive experience in eCommerce, virtual assistance, data management, inventory/product administration, and operational support ✔ Strong Excel and Google Sheets skills, including formulas, sorting, formatting, large product lists, trackers, and reporting ✔ Experienced with PowerPoint/Google Slides for updating recurring operational reports and presentation templates ✔ Strong attention to detail when handling invoices, pricing, inventory, commissions, and customer records ✔ Experienced in managing recurring workflows, inboxes, calendars, follow-ups, documentation, and SOPs independently ✔ 500+ projects completed | 5.0-star rating I'm happy to complete a paid trial so you can evaluate my accuracy, responsiveness, spreadsheet skills, and ability to take ownership before moving into the long-term role. Best regards, Ayan
$8 USD in 40 days
6.7
6.7

PINEAPPLE Hi, I have extensive experience in virtual assistance, operations support, inventory coordination, reporting, data management, and administrative workflows, and I’m interested in supporting your Director of Operations. I understand this role requires ownership, accuracy, and follow-through. I have managed recurring workflows including trackers, reports, follow-ups, documentation, and process coordination while ensuring tasks are completed on time. I can support purchase order preparation, cost sheets, sales price lists, warehouse check-in lists, invoice and commission tracking, weekly operations reports, client follow-ups, inbox management, and SOP documentation. I understand how small errors in inventory or financial records can affect the entire operation, so I pay close attention to detail. I have strong Excel and Google Sheets skills, including formulas, large data organization, formatting, trackers, and reporting. I’m also comfortable with PowerPoint and Google Slides templates. My working style is proactive and organized. I track pending items, follow up until they are closed, document processes, and look for ways to improve workflows. I’m comfortable working asynchronously, meeting deadlines, and supporting U.S. Eastern Time hours. I’m interested in a long-term role where I can grow with the business and take on increasing responsibility. Best regards, Jessica
$8 USD in 40 days
5.2
5.2

PINEAPPLE Hi, I have 2+ years of experience with Azari Property Management in SF,California. And, yes, I meet all the listed requirements. 1. At Azari Property Management,SF (California),I logged requests, coordinated vendors, tracked progress, updated reports, and ensured invoices were completed and paid. I relied on organized trackers, checklists, and regular follow-ups to keep everything on track. 2. Review the product list and supplier pricing. Create the sales price list and verify margins. Update the master cost sheet with all product details. Mark the tracker to show the pricing and cost sheet are completed. Prepare the warehouse check-in/count sheet with SKU, quantity, and product details. Double-check all figures for accuracy. Save files in the correct location and notify the team that everything is ready before the shipment arrives. 3. Advanced. I regularly use formulas, filters, conditional formatting, and lookup functions. One of the most complex spreadsheets I maintained was a property maintenance tracker that monitored jobs, vendors, invoices, deadlines, and project status across multiple properties. 4. Available Monday–Friday from 8:00 AM to 12:00 PM Eastern Time. and Hourly Rate: $8/hour. 5. Hi Maria, I hope you're doing well. I wanted to check in and make sure your beauty product shipment arrived as expected and that everything looks good on your end. Please let us know if you have any questions or need anything—we're happy to help! Best, Fahmida
$7 USD in 40 days
4.8
4.8

In a previous VA role, I managed a daily tracker for customer requests and follow-ups from start to finish. I checked messages, updated the sheet, marked priorities, followed up where needed, and sent a short end-of-day update. I used status columns, due dates, and a final review to make sure nothing was missed. Before Friday, I would review the purchase order, product list, pricing, quantities, and supplier details. I’d prepare a receiving/check-in sheet, confirm prices match, organise SKUs/descriptions, flag anything unclear, and have a checklist ready to compare the delivery against the PO. I’m comfortable with Excel and Google Sheets for data entry, formatting, filtering, sorting, duplicate checks, formulas, dropdowns, and trackers. I’ve maintained sheets for customer follow-ups, orders, content calendars, and daily reports. I’m available Monday–Friday for 6–8 hours per day and can work within agreed U.S. Eastern Time hours. My hourly rate is flexible depending on the workload and long-term arrangement. Hi Maria, I hope you’re doing well. I just wanted to check in and make sure your beauty products shipment arrived safely and everything looks good. Please let me know if you need anything.
$5 USD in 40 days
4.2
4.2

PINEAPPLE Hello, I’m an experienced Virtual Assistant with hands-on experience supporting an international e-commerce company based in Estonia. I’m highly organized, detail-oriented, and comfortable taking ownership of recurring workflows. 1. Workflow: I use trackers, checklists, deadlines, and follow-up lists to manage recurring tasks from start to finish and ensure nothing is missed. 2. Purchase order: I would verify the product list/pricing, prepare the sales price list, update the cost sheet, mark the tracker, prepare the warehouse check-in list, and complete a final accuracy check before Friday. 3. Excel/Google Sheets: Strong working knowledge of both, including data entry, sorting, filtering, formatting, tracking, and maintaining structured operational spreadsheets. 4. Availability: Monday–Friday, with 2–3+ hours of U.S. Eastern Time overlap. Rate: $5/hour. 5. Maria: Hi Maria, I hope you’re doing well! I wanted to check in now that it’s been about 10 days since your beauty products were delivered and see how everything is going. Please let me know if you have any questions or feedback, we’d be happy to help. I’m available to start within one week and would be excited to grow with your business long-term. Kind regards, Mabel Johnson
$5 USD in 40 days
4.2
4.2

PINEAPPLE Hi, I can manage recurring workflows, Excel/Google Sheets, invoices, reports, inventory, client follow-ups, and daily admin with strong attention to detail. I’m reliable, responsive, and available for U.S. Eastern overlap. My rate is $3/hour. looking forward to hear from you. Ahmar
$3 USD in 40 days
3.7
3.7

PINEAPPLE Hello, I have experience supporting e-commerce operations and owning recurring admin workflows involving product data, inventory tracking, order status, spreadsheets, and follow-ups. 1. For recurring workflows, I maintain a central tracker, update incoming information, verify figures/statuses, flag missing items, complete the required reports, and use a “waiting on” list so nothing is forgotten. 2. For a Monday PO arriving Friday, I would first verify the product list/pricing, prepare the sales price list, update the master cost sheet, mark completion in the tracker, create the warehouse check-in list, verify SKUs/quantities, and have everything ready before arrival. 3. I’m confident with Excel/Google Sheets, including formulas, lookups, filtering, sorting, conditional formatting, data validation, large product lists, and organized trackers. 4. I can provide flexible 2–3 hour overlap during U.S. Eastern weekday mornings. My rate is $[RATE]/hour. 5. Hi Maria, I hope you’re doing well! Just checking in now that your beauty shipment has had a few days to settle in—did everything arrive correctly, and is there anything we can help you with? I’m comfortable with e-commerce platforms, weekly reporting, invoices, inventory workflows, SOP documentation, and responsive day-to-day support. I can start within one week and would be interested in growing with the business long term. Best regards, Carlos
$8 USD in 40 days
3.8
3.8

PINEAPPLE Hello, I’m interested in this position. I have 10+ years of experience as a Virtual Assistant for U.S. and Canadian clients, plus 5 years of e-commerce and customer support experience with Shopify, eBay, Amazon, Walmart, online stores, and live chat. I’ve also worked through Freelancer.com, Upwor*, and other freelancing platforms. 1. I’ve managed recurring workflows such as weekly reports, task trackers, customer follow-ups, and e-commerce operations. I use checklists and trackers to ensure each step is completed. 2. For a Monday PO arriving Friday, I would review the product list and pricing, prepare the sales price list, update the cost sheet, prepare the warehouse check-in list, verify everything, and update the tracker. 3. I’m comfortable with Excel and Google Sheets, including formulas, sorting, filtering, formatting, and large product lists. I’ve maintained product, sales, inventory, and order-tracking spreadsheets. 4. I’m available Monday–Friday 9 AM - 5 PM Eastern Time. My rate is $4/hour. 5. Hi Maria, I wanted to check in and make sure your beauty products arrived safely and everything is in good condition. Please let me know if you have any questions or if there’s anything I can help with. Best regards, Mahbub
$4 USD in 40 days
3.9
3.9

PINEAPPLE I’m a detail-oriented Virtual Assistant with strong experience in operations administration, Excel/Google Sheets, invoicing, reporting, and workflow management. I’m comfortable owning recurring processes end-to-end, maintaining accurate trackers, preparing purchase-order documentation, and keeping teams updated without needing constant supervision. For a PO, I would review the product list and pricing, prepare the sales price list, update and verify the master cost sheet, complete the warehouse check-in list, and confirm all documents are ready before arrival. I’m highly proficient with Excel/Google Sheets, including formulas, sorting, filtering, formatting, and maintaining large datasets. I’m available Monday–Friday with 2–3+ hours of U.S. Eastern Time overlap and can start within one week. Hourly rate: $3/hour. Maria, I hope you’re enjoying your beauty products! I wanted to check in and make sure everything arrived safely and that you’re happy with your order. Please let me know if you need anything—we’re happy to help!
$3 USD in 40 days
3.6
3.6

PINEAPPLE Hi, I’m Andri, a detail-oriented Virtual Assistant experienced in Excel/Google Sheets, admin support, reporting, scheduling, documentation, and workflow tracking. 1. Workflow: I manage recurring tasks by breaking them into steps, tracking completion, checking each item, and following up on anything outstanding so nothing is missed. 2. PO Monday → Friday: I would review the product list/pricing, prepare the sales price list, update the master cost sheet, mark completion in the tracker, prepare the warehouse check-in list, then cross-check everything against the PO before delivery. 3. Excel/Sheets: I’m comfortable with data organization, sorting, formatting, trackers, reporting, and maintaining structured spreadsheets with accuracy as a priority. 4. Availability/Rate: I’m available Monday–Friday with 2–3 hours overlap with U.S. Eastern Time each morning. My rate is $4/hour. 5. Maria: Hi Maria, I hope you’re doing well! I wanted to check that your beauty products arrived safely and everything was received as expected. Please let me know if you have any questions or need anything else. I’m looking for a long-term opportunity where I can take ownership of recurring workflows and help keep operations accurate and organized.
$4 USD in 40 days
3.3
3.3

PINEAPPLE Hello, I’m a detail-oriented Virtual Assistant with strong Excel/Google Sheets, data management, reporting, and administrative experience. I’m proactive, reliable, and comfortable owning recurring workflows from start to finish. 1. I’ve managed recurring reporting and data workflows by collecting information, verifying accuracy, updating master trackers, preparing reports, and following up on pending items. I use checklists, deadlines, status tracking, and final reviews to prevent errors. 2. For a Monday PO arriving Friday, I would verify SKUs, quantities and pricing, prepare the sales price list, update the master cost sheet and completion tracker, create the warehouse check-in list, reconcile everything against the PO, and provide a print-ready final version. 3. I’m highly proficient in Excel/Google Sheets, including formulas, sorting, filtering, formatting, large datasets, trackers, and reporting. 4. Availability: 9 AM–12 PM ET, Monday–Friday. Rate: $10/hour. 5. Hi Maria! I hope you’re doing well. I wanted to check that your beauty products arrived safely and that everything is working well. Please let me know if you need anything! I’m ready to start within one week and would be excited to grow with your business.
$6 USD in 40 days
2.1
2.1

PINEAPPLE Hi, I’m interested in this role because I enjoy owning recurring admin workflows and keeping things organized. I have 5+ years of admin support experience in data entry, scheduling, documentation, coordination, and reporting. I maintained records with 99% accuracy and helped reduce project delays by 30%. I’m detail-oriented and comfortable with Excel/Google Sheets. Rate: $5/hour | Mon–Fri, 8 AM–5 PM ET 1. Recurring workflow I handled project reporting by collecting updates, checking data, preparing reports, and following up on pending items. I used checklists to ensure nothing was missed. 2. Monday PO → Friday I would verify SKUs, quantities and pricing, prepare the receiving checklist, confirm delivery details, organize documents, and flag discrepancies before arrival. 3. Excel/Google Sheets I have hands-on experience with data entry, reporting, scheduling and tracking. I maintained records for 100+ students with 99% accuracy. 4. Availability & rate Mon–Fri, 8 AM–5 PM ET. $5/hour. 5. Maria Hi Maria, I hope you’re having a great week! I wanted to check in about your shipment from 10 days ago. Did everything arrive safely and in good condition? Please let me know if you need anything.
$5 USD in 40 days
1.6
1.6

PINEAPPLE Hi, I’d be happy to support your operations with accurate admin and data support. I’m comfortable with Excel/Google Sheets, tracking, data entry, and recurring workflows. Workflow: I use checklists, trackers, and final reviews to avoid missing details. PO: Review pricing → update cost sheet → prepare sales/warehouse lists → cross-check before arrival. Excel: Comfortable with data entry, sorting, filtering, formatting, and trackers. Availability: 2–3 hrs U.S. Eastern overlap, flexible. $5/hour. Maria: Hi Maria, I hope you’re doing well! Just checking in to see how everything is going with your recent shipment. Please let me know if everything arrived as expected. Regards, Nurul
$5 USD in 20 days
1.6
1.6

PINEAPPLE Hi, I’m Adinda, a detail-oriented Virtual Assistant with 2+ years of experience in administrative support, client coordination, documentation, payment monitoring, and data management. Your need for someone who can own recurring workflows really stood out to me. In my current role, I manage 200+ client records and travel documents, coordinate schedules, monitor payments and follow-ups, and ensure required documents are completed before deadlines. I’m confident with Excel, Google Sheets, Google Workspace, Microsoft Office, Trello, Notion, and Dropbox. I’ve also organized 150+ customer records using Excel/Google Sheets, applying sorting, filtering, formatting, consistency checks, and duplicate removal. For your operations, I can support purchase-order preparation, cost and inventory tracking, invoices, payment follow-ups, weekly reporting, pipeline updates, client follow-ups, inbox/calendar management, and SOP documentation. I’m highly detail-oriented and understand that accuracy is critical when handling pricing, invoices, inventory, and operational data. I’m available Monday–Friday for the required ET morning overlap and can start within one week. Hourly rate: $5/hour I’d be happy to support your Director of Operations and grow with the business long-term. Best, Adinda Fauziyyah Abdurahman
$5 USD in 30 days
1.2
1.2

PINEAPPLE I owned a commission/invoice tracker end-to-end in a past role — build invoice, log payment status, update central tracker, checked daily so nothing was missed. Before Friday: build the sales price list from your pricing, update the master cost sheet + mark completion date in tracker, prepare the warehouse check-in list formatted for printing so the team can start counting the moment goods arrive Friday. All confirmed done by EOD Thursday. Strong with Excel/Sheets — formulas, sorting/filtering large lists, conditional formatting, multi-user trackers. Most complex build: a lead/outreach tracker with formula-driven status and cross-referenced sheets. Available 2–3 hrs overlap with US Eastern each weekday morning, flexible beyond that. Rate: $6/hour to start. "Hi Maria, hope you're doing well! Just checking in — it's been about 10 days since your shipment arrived, wanted to make sure everything came through in good shape. Let us know if you need anything on our end!" Detail-oriented, responsive, comfortable owning workflows without hand-holding. Looking forward to hearing from you. Sohail
$5 USD in 40 days
1.0
1.0

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