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VOIP Setup with CCME

Hi,

Please read the information below. No payments will be made unless you can complete the entire work.

I am looking for a cisco voice expert. I currently have

1 x Cisco 2821 router

2 x 7975g Phones

I need this to work like a mini call centre.

Workflow.

Customer Calls > Call goes to our hosted PBX than depending on the option call is routed to our CCME.

User will log into the phone every morning, when call comes in, staff answers the call. If the staff can not answer the call, than the call will be placed in a queue until the staff member is ready to answer the call.

When staff member is ready to answer the call. He will press a button on the phone to receive the next call.

If phone 1 receives a call then next call needs to go to phone 2. If the phone is not answered within 5 minutes then the call needs to be routed to my mobile.

Habilidades: Cisco, Rede de Administração, Talento Vocal, VoIP

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Acerca do Empregador:
( 42 comentários ) Silverwater, Australia

ID do Projeto: #7167121

17 freelancers estão ofertando em média $222 para esse trabalho

iramku

I am a Senior Network/VOIP and Security Engineer with 7+ years of experience with project design and implementation in middle and large size companies. I have CCIEw R&S, CCIEw SP, CCNP R&S, CCNA Voice and CCNA R&S cert Mais

$222 AUD in 3 dias
(18 Comentários)
4.1
ciscoprob

Hi I can do this for you ..........>>Also looking for good reviews ............................................>>Thank you

$222 AUD in 3 dias
(5 Comentários)
3.4
ciscopro

Hi, glad to help you with this project. I have a strong background in Cisco technologies. I'm a Cisco certified network professional in routing&switching and security with more than 7 years experience. I manage e Mais

$250 AUD in 3 dias
(7 Comentários)
3.3
itsolve101

I am technical consultant in cisco partner at my local region, one of my job is deal with customer voice, and I am double ccie you can count on me. :)

$222 AUD in 3 dias
(3 Comentários)
1.1
dev8808

A Technocrat with experience in Planning, Designing, Implementation & Maintenance of Cisco Voice networks. Proficient in designing UC and UCCE Solution, IT technical service delivery experience with strong customer se Mais

$277 AUD in 3 dias
(0 Comentários)
0.0
mesho47

A proposal has not yet been provided

$253 AUD in 4 dias
(0 Comentários)
0.0
gilrandy88

A proposal has not yet been provided

$222 AUD in 7 dias
(0 Comentários)
0.0
Noexpr

I did the same system at the company where I work. But we have over 400phones and users and 10ppl is working like a call centre. And this system is working fine.

$222 AUD in 4 dias
(0 Comentários)
0.0
jayant88

I have very good experience in Cisco technology and have worked on CUCME. The setup you are asking for requires knowledge of bacd and SNR on CUCME router. This is fairly an easy setup and should be completed quickly.

$155 AUD in 3 dias
(0 Comentários)
0.0
zlfuentes

I have expirience with implementation of callmanager, cisco contact center express, callmanager express, unity, presence server and telepresence.

$311 AUD in 3 dias
(0 Comentários)
0.0
VladimirTulyakov

A proposal has not yet been provided

$244 AUD in 3 dias
(0 Comentários)
0.0
ahmedhamed83

experience 9 years in the field work as system engineer and working in design and implement collaboration soltions

$250 AUD in 3 dias
(0 Comentários)
0.0
seunjelil

A proposal has not yet been provided

$166 AUD in 2 dias
(0 Comentários)
0.0
danikt

Easy, I could send you the configuration right now :) And I'll offer you free support for your call center for 1 month. Config will done in a day and you will be up and running the way you want it. I will up Oh a Mais

$222 AUD in 3 dias
(0 Comentários)
0.0
KamarAlam2

we are delivering same type of project on time , we will provide same type data as you want thanks you

$155 AUD in 3 dias
(0 Comentários)
0.0
osypets

Hi! I can do this work for you! I have rich experience in implementing VOIP-systems (a total of more than 7 years). I participated in many projects using Cisco Call Manager, Avaya, Alcatel, Asterisk and FreeSwi Mais

$277 AUD in 5 dias
(0 Comentários)
0.0
tanthanh2285

I can help you with ccme hunting configuration with bacd. it can match with your requrirement. my skype id is tanthanh2285

$111 AUD in 2 dias
(0 Comentários)
0.0