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Integration a windows based Applikation with FreeSwitch PBX

For an outbound call center project, we need a FreeSwitch integrator/developer. We have an outbound management product that worked currently on a market leader PBX. This Outbound Campaign Management (OCM) product is a windows based application/service.

In order to reduce the cost of the solution, we want to integrate it with the FreeSwitch PBX. At this point, we need help with the integration that can do this following scenario.

1. The product OCM (Outbound Campaign Management) will send a call Request with FreeSwitch language (I guess with ESL) a DB ID and the phone number of the customer.

2. FreeSwitch will call this number.

3. The call result (busy, no answer, amd) will return to the product (OCM) via REST API of OCM.

4. If the customer picks up the phone, the FreeSwitch will run an IVR. At the very beginning of the IVR, the first thing is calling an other REST API via the DBid, sent with the phone number in the first point above. This REST API will provide information to FreeSwitch like name and surname of the customer and also amount of his debt, etc. This information will be used later in the IVR.

5. After those REST APIs FreeSwitch should play an announcement and the number returned from the REST API above, for example 150, 250 78 (without TTS) etc.

6. After the announcement, a response (DTMF) will be waited/received from the customer.

7. The result of the received DTMF will be returned to OCM again via a separate REST Web service.

8. The call will be closed and the information that it has been closed will return to the same OCM product.

A preliminary meeting will be held with those who want to work with us on this project. Then the details of the work will be discussed and it will be started immediately.

Habilidades: VoIP, Linux, PHP, FreeSwitch, JavaScript

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Acerca do Empregador:
( 0 comentários ) Istanbul, Turkey

ID do Projeto: #30378068

13 freelancers estão ofertando em média $662 nesse trabalho

seekdeveloper

Hi, I have read your post and understood your requirement. Looking for the freelancer to work on your next project? Or just need some issues/bugs/fixes ASAP? I have 11+ years of software experience in fortune 500 com Mais

$750 USD in 10 dias
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8.8
Friends4it

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$550 USD in 6 dias
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8.0
toseef3

Dear Giavouz I. As a senior full stack web developer with extensive experience in Laravel, Php I am interested in your job and I am ready to start immediately. I read through the job details carefully and I am absolu Mais

$500 USD in 7 dias
(68 Comentários)
8.0
vbtise

I would suggest arranging our first voice or video call. This call will help you to ask me questions in order to make sure that I have the proper technical knowledge to complete this project. Hi, We are small team of Mais

$700 USD in 7 dias
(62 Comentários)
7.3
romonzaman

Hello i have experiences on freeswitch. i can help on this. please let me know when we can discuss regards Kamruzzaman

$1000 USD in 7 dias
(38 Comentários)
6.6
makeyourtomorrow

Dear, Sir! Thanks for posting. I am happy to send proposal on this project. I am interested in your project with the title of Integration a windows based Applikation with FreeSwitch PBX. I am a professional developer Mais

$555 USD in 7 dias
(24 Comentários)
6.1
Kaviate

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$500 USD in 7 dias
(0 Comentários)
0.0
Dialerking

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$650 USD in 3 dias
(0 Comentários)
0.0
ashutoshaet

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$500 USD in 3 dias
(1 Comentário)
0.0
bhagyshri761

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nayeepiyush3

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$500 USD in 10 dias
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0.0
janikali897

Hey, I have checked The requirement and understand that as well. I have done SIMILAR work past. Do you want to see the DEMO ??? Then Text me here will show you Thanks.

$500 USD in 7 dias
(0 Comentários)
0.0
abhijha001

Hi, I have completed this work in for one client using freeswich It might take less to to solve your to manage call in freeswich. I am friendly in Freeswich with more than 2-3 years of experience. I can integrate Mais

$400 USD in 10 dias
(1 Comentário)
0.0