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Tengo una tienda estilo Wallapop montada en WordPress con Dokan y el flujo de devoluciones no está funcionando como necesito. Lo que quiero es que cada anuncio herede por defecto una única política: “3 días de revisión desde la llegada”. Después de una compra, el comprador debe ver un botón para solicitar la devolución, elegir uno de los motivos que yo defina y completar la solicitud. Cuando eso ocurra, los correos automáticos tienen que llegar al cliente, al vendedor y a mí como administrador para que podamos gestionar el caso sin intervenir manualmente. Hoy Dokan permite que cada vendedor configure su propia garantía, y esa flexibilidad está complicando la experiencia. Necesito un ajuste global—ya sea con hooks de WooCommerce, filtros de Dokan o un pequeño plugin personalizado—que: • Fuerce la política de “3 días de revisión” en todos los anuncios, sin que el vendedor pueda desactivarla. • Añada los motivos de devolución predefinidos al formulario que ve el comprador. • Dispare los e-mails necesarios a las tres partes involucradas cada vez que se inicia, aprueba o rechaza una devolución. • Deje todo probado en staging y en producción, con la documentación mínima para que pueda replicarlo en el futuro. El sitio ya está activo; solo falta esta pieza para cerrar el circuito post-venta. Si dominas WordPress, Dokan y el flujo de correos de WooCommerce, este trabajo es muy concreto y te lo terminarás rápido.
ID do Projeto: 40127428
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I can start immediately and complete this efficiently. I will enforce a global, non-editable “3 days from delivery” return policy across all listings, removing the ability for sellers to configure their own guarantees. Buyers will see a return request button after purchase, be able to select from predefined return reasons, and submit the request directly from their order page. Automated emails will be triggered for the customer, the seller, and you as administrator when a return is requested, approved, or rejected, fully integrated with WooCommerce’s email system. The solution will be tested in both staging and production, with minimal documentation provided for future reuse and maintenance.
€55 EUR em 1 dia
7,8
7,8
31 freelancers estão ofertando em média €66 EUR for esse trabalho

As an experienced web developer with a particular expertise in WordPress, Dokan, and WooCommerce flows, I have a deep understanding of the challenges and intricacies you face with your e-commerce site. I have successfully completed several projects similar to yours where I managed to streamline return processes and ensure effective communication between different parties involved through email notifications. By leveraging my skills in CSS, HTML, and web development in general, I can customize the Dokan plugin for your site so as to enforce a universal "3-day review policy" on all your ads while also adding predefined return reasons to the buyer's form. Furthermore, I'll ensure that the necessary emails are triggered automatically whenever a return process starts, is approved or rejected. Additionally, my commitment to comprehensive testing and thorough documentation will guarantee that the customized plugin will work seamlessly not only on your staging site but also on production. In sum, opting for my services means not only solving your present issue efficiently but also ensuring future scalability of your solution. So let's get in touch today to discuss your project further!
€25 EUR em 1 dia
8,0
8,0

With over a decade of experience in web development, particularly with WordPress and Dokan, I am confident that I have the expertise needed to complete your project successfully and efficiently. My motto is 100% client satisfaction and this often involves providing tailored, one-on-one solutions; precisely what you need to fix the returns automation. I've worked with over 150+ companies including ***TOP 4% of Freelancers***, which has honed my abilities for large-scale projects such as yours. My skills in CSS, HTML, PHP, and WordPress directly tackle the technicalities your project demands. Restructuring Dokan to enforce a global policy of "3 days of revision," adding predefined return reasons to the buyer's form, triggering necessary emails at each step of the process--all of these tasks fit comfortably within my skill set. Moreover, having dealt extensively with different plugins and APIs on Wordpress allows me to handle third-party tools like WooCommerce's email system without a hitch.
€19 EUR em 7 dias
6,6
6,6

Hello Hola — puedo arreglar la automatización de devoluciones en Dokan para tu tienda tipo Wallapop en WordPress. Revisaré configuración, webhooks, plugins de pago/envío y reglas de devolución; corregiré hooks/cron y probaré los flujos. Entrego solución funcional y documentación en 2–4 días. Necesito acceso y detalles del problema. Giáp Văn Hưng
€23 EUR em 7 dias
6,7
6,7

Hi! My name is Marjan and I'm here to offer you my services as a skilled applicant with over a decade of experience working on Freelancer.com. l believe I am the best fit candidate for this project due to my extensive experience; I would like to have a discussion to get to know that we both are on the same page. Once the scope will be locked, I will start working on it right away.
€200 EUR em 7 dias
6,7
6,7

Having more than a decade of experience as a full-stack software engineer, I feel I am exceptionally qualified for your project. I have extensive knowledge and a strong command over the WordPress platform, including WooCommerce, Dokan and all things related to style, design, and automation on the platform. Handling complexities & finding out feasible solution has always been my forte. On to my achievements, currently building automation loop logics with N8N for process improvement in automation domain. Driven by an innovative mindset, I have developed WordPress websites that are interactive and user-friendly employing plugins like Elementor, Avada, Oxygen etc. Additionally, profound skills with forum like WooComerce helps me withstand challenges that arise during Ecommerce based projects and my proficiency in PHP & Laravel makes the task of extending functionality with hook_activation in the concerned plugins productive & efficient. As for ensuring 100% customer satisfaction, I always extensively review, thoroughly test on staging before delivering the project on production. This means you can expect a flawlessly working system from me. As am also adept at documenting my work which should enable anyone to replicate it effortlessly in the future. I take immense pleasure in working collaboratively because I believe a good team creates good results. So let's team up and let me synchronize your online shop with your specific needs to optimize the return-flow process!
€30 EUR em 3 dias
7,1
7,1

Having been a certified WordPress developer for over a decade, I, Vimal Kumar, assure you that my team and I have the skills and expertise needed to tackle your project. We specialize in Backend Development, CSS, Frontend Development, HTML, PHP and of course Web Development, giving us a well-rounded skill set to solve any WordPress issue effectively! Our experience with different clients and numerous development needs over the years has molded us into well-oiled problem solvers. We understand the complexities of your site's automation issues and are confident that we can implement your desired changes within stipulated time frame. Additionally, the fact that we are based in Jaipur offers great advantage in terms of cost saving without compromising the quality of the solution. We promise not only to resolve the existing problem but to provide clear documentation as well so that you or anyone within your team can replicate it if required in future. Thank you for your interest in our services and I look forward to discussing this opportunity with you further. (998-characters)
€99 EUR em 5 dias
6,3
6,3

Hello Dear! I write to introduce myself. I'm Engineer Toriqul Islam. I was born and grew up in Bangladesh. I speak and write in English like native people. I am a B.S.C. Engineer of Computer Science & Engineering. I completed my graduation from Rajshahi University of Engineering & Technology ( RUET). I love to work on Web Design & Development project. Web Design & development: I am a full-stack web developer with more than 10 years of experience. My design Approach is Always Modern and simple, which attracts people towards it. I have built websites for a wide variety of industries. I have worked with a lot of companies and built astonishing websites. All Clients have good reviews about me. Client Satisfaction is my first Priority. Technologies We Use: Custom Websites Development Using ======>Full Stack Development. 1. HTML5 2. CSS3 3. Bootstrap4 4. jQuery 5. JavaScript 6. Angular JS 7. React JS 8. Node JS 9. WordPress 10. PHP 11. Ruby on Rails 12. MYSQL 13. Laravel 14. .Net 15. CodeIgniter 16. React Native 17. SQL / MySQL 18. Mobile app development 19. Python 20. MongoDB What you'll get? • Fully Responsive Website on All Devices • Reusable Components • Quick response • Clean, tested and documented code • Completely met deadlines and requirements • Clear communication You are cordially welcome to discuss your project. Thank You! Best Regards, Toriqul Islam
€20 EUR em 1 dia
5,8
5,8

Dokan Returns Automation Fix I’m a full-stack software engineer with expertise in React, Node.js, Python, and cloud architectures, delivering scalable web and mobile applications that are secure, performant, and visually refined. I also specialize in AI integrations, chatbots, and workflow automations using OpenAI, LangChain, Pinecone, n8n, and Zapier, helping businesses build intelligent, future-ready solutions. I focus on creating clean, maintainable code that bridges backend logic with elegant frontend experiences. I’d love to help bring your project to life with a solution that works beautifully and thinks smartly. To review my samples and achievements, please visit:https://www.freelancer.com/u/GameOfWords Let’s bring your vision to life—connect with me today, and I’ll deliver a solution that works flawlessly and exceeds expectations.
€19 EUR em 1 dia
5,5
5,5

Feliz Año Nuevo, entiendo que tu marketplace en WordPress con Dokan ya vende, pero el flujo de devoluciones está rompiendo la experiencia post-venta. Como hoy cada vendedor define su propia política, el problema real es la falta de un criterio único que el sistema haga cumplir automáticamente. En la práctica, implementaría una política global de “3 días de revisión” forzada vía hooks de Dokan y filtros de WooCommerce, bloqueando cualquier override del vendedor. Luego extendería el formulario de devolución para incluir motivos predefinidos y conectaría los estados de solicitud con notificaciones automáticas al comprador, vendedor y administrador. He ajustado flujos similares en marketplaces WooCommerce donde un plugin ligero reemplazó comportamientos nativos sin romper actualizaciones. Este ajuste es directo y se puede cerrar rápido, incluyendo pruebas en staging y despliegue controlado. ¿Los correos deben usar plantillas nativas de WooCommerce o prefieres copias personalizadas por tipo de evento?
€200 EUR em 5 dias
4,9
4,9

Hola, soy Leo Sarmiento, desarrollador Web/Full-Stack con 10 años de experiencia, especializado en soluciones de comercio electrónico con WordPress, WooCommerce y el marketplace multivendedor Dokan. He trabajado en múltiples proyectos ajustando y automatizando flujos post-venta, exactamente como el que describes: forzar políticas de garantía, personalizar formularios de devolución y configurar sistemas de notificación por correo. Me gustaría discutir más sobre su proyecto para entender mejor la configuración específica de su instalación de Dokan y WooCommerce, y revisar los motivos de devolución que necesitas predefinir. Esto me permitirá ofrecerte una solución precisa y un plazo realista. Estoy disponible para una reunión o llamada para profundizar en los detalles y definir los próximos pasos de manera clara.
€100 EUR em 7 dias
4,8
4,8

Hi, I can implement a global “3-day review” return policy for your Dokan store, overriding individual seller settings. I’ll customize the return form with your predefined reasons, automate notifications to the buyer, seller, and admin for every return status, and ensure everything works seamlessly on staging and live environments. The solution will use WooCommerce hooks or a lightweight custom plugin and include minimal documentation for easy future replication. Best regards, Shahbaz
€20 EUR em 1 dia
5,1
5,1

Hello. I read your requirement i will do that. Please come on chat we will discuss more about this. I will waiting your reply
€30 EUR em 1 dia
4,7
4,7

Hi. Entiendo perfectamente el problema: una política única, clara y automática, sin que los vendedores la rompan y sin trabajo manual después de la venta. Puedo solucionarlo rápido y limpio así: Política global obligatoria: fuerzo por código la regla de “3 días de revisión desde la entrega” en todos los anuncios (el vendedor no podrá cambiarla). Devoluciones guiadas: botón visible para el comprador + motivos de devolución predefinidos. E-mails automáticos completos: cliente, vendedor y administrador reciben avisos al crear, aprobar o rechazar la devolución. Implementación correcta: hooks de WooCommerce + filtros de Dokan o plugin ligero a medida. Entrega profesional: probado en staging y producción + documentación mínima para repetirlo en el futuro. El sitio ya está activo y este es un ajuste muy concreto. Si buscas a alguien que domine WordPress, Dokan y los flujos de correo de WooCommerce, lo dejo cerrado sin complicaciones.
€15 EUR em 2 dias
3,4
3,4

Hi there! I hope this message finds you well! I’m thrilled to submit my proposal for your project. With over 7 years of experience in Frontend Development, Web Development, PHP, I’m confident in my ability to deliver high-quality solutions that meet your needs. I’m ready to dive into your project and bring your vision to life. Let's connect and discuss how I can contribute to your success. I’m available for a chat at your earliest convenience. Best regards, Dorian
€19 EUR em 2 dias
3,6
3,6

Hola, soy Tooba. Tu problema es claro: Dokan está dando demasiada libertad a los vendedores y eso rompe tu flujo de devoluciones. Necesitas una política única, automática y sin intervención manual. Justo ahí puedo ayudarte. Puedo forzar la política global de “3 días de revisión desde la llegada” para todos los anuncios, bloqueando la opción de que cada vendedor la modifique. Además, añadiré motivos de devolución predefinidos en el formulario del comprador y configuraré los emails automáticos para comprador, vendedor y administrador en cada etapa (solicitud, aprobación o rechazo). Todo quedará probado en staging y producción, con una breve documentación para que puedas replicarlo después. No toco tu sitio activo sin pruebas previas. Me enfoco en una solución limpia vía hooks/filtros o un pequeño plugin, según convenga. Dos preguntas rápidas: ¿Ya tienes definidos los motivos de devolución o debo proponerlos? ¿Usas los emails nativos de WooCommerce o tienes plantillas personalizadas? Si te encaja, hablemos y lo cerramos esta semana.
€19 EUR em 2 dias
3,2
3,2

Hi, I can help with this task. Ready to start immediately.
€8 EUR em 1 dia
2,7
2,7

✅✅✅✅✅ Hi, I have solid experience with WordPress, WooCommerce, and Dokan, and I fully understand the need to enforce a global returns policy while keeping the workflow seamless for buyers, sellers, and admins. I can implement the “3 days review” policy across all listings, predefine return reasons, and set up automated email notifications for all parties, ensuring everything works perfectly on both staging and production. I’m ready to start immediately and deliver a tested, production-ready solution with clear documentation for future reference. Regards,
€20 EUR em 1 dia
0,0
0,0

Hola, Puedo ayudarte a corregir y optimizar el flujo de devoluciones en tu tienda WordPress con Dokan para que funcione exactamente como necesitas. Lo que entregaré: ✓ Política global de “3 días de revisión desde la llegada” aplicada a todos los anuncios, sin opción para que el vendedor la modifique ✓ Formulario de devolución con motivos predefinidos para que el comprador elija fácilmente ✓ Envío automático de correos a comprador, vendedor y administrador cuando se inicia, aprueba o rechaza una devolución ✓ Pruebas completas en staging y producción para asegurar que todo funciona correctamente ✓ Documentación mínima que explique dónde y cómo se aplicaron los cambios para futuras referencias Cómo lo abordaré: ✓ Uso de hooks de WooCommerce, filtros de Dokan o desarrollo de un plugin personalizado para forzar la política y el flujo de devoluciones ✓ Validación exhaustiva para evitar interferencias con otras configuraciones ✓ Comunicación constante para asegurar que la solución se ajusta a tus necesidades ✓ Entrega rápida para cerrar este ciclo post-venta y mejorar la experiencia de usuario Si buscas alguien con experiencia en WordPress, Dokan y WooCommerce para implementar esta solución concreta, estoy listo para empezar.
€8 EUR em 1 dia
0,0
0,0

⚡ Hi there! Your project is very interesting, especially because it focuses on closing the post-sale flow in a real marketplace. Please contact me first so I can review a few technical details and align everything perfectly with your current setup. I’ve already handled a very similar task on a multi-vendor WordPress marketplace using WooCommerce and Dokan, where a global return flow had to be enforced without vendor control. ✔ The first difficulty was sellers having different return settings, so I enforced a single default rule at system level using WooCommerce hooks and Dokan filters. ✔ Another point was the buyer experience, so I customized the return request form to show fixed, admin-defined reasons only. ✔ Email flow needed to work without manual actions, so I configured automatic notifications to buyer, seller, and admin for every return status change. ✔ Everything was validated in staging first, then deployed to production with short documentation to replicate the setup later. If you want to see my experience and the exact part I personally implemented in this kind of project, contact me for more details.
€30 EUR em 3 dias
0,0
0,0

Olá, estou interessado em colaborar no seu projeto. Possuo experiência na área e posso contribuir com meu conhecimento e habilidades. Aguardo mais informações para entender melhor suas necessidades e oferecer a melhor solução. Fico à disposição para discutirmos mais detalhes. Obrigado pela oportunidade.
€19 EUR em 7 dias
0,0
0,0

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