Update to Responsive Web Project

Concluído Postado May 26, 2015 Pago na entrega
Concluído Pago na entrega

Bugs to fix:

From a cell phone it isn't possible to click the button to close the Ticket contact form.

Password:

Hash/encrypt password in DB. We don't want to be able to see it in "admin mode", except for the first time when setting it.

Give user a way to reset their own password when they are logged in to "user mode"

Ticket screen (Screen for contacting customer)

Change "Send Email" and "Call" buttons to:

Add Single "Contact" button.

Radio buttons -or- drop down like the timer to select contact options:

Call and Email (Default)

Call

Email

When contact button has been pressed, close the ticket screen.

Logging:

Log the contact conversation in Autotask by sending an email. ( can use Resource ID for contact, and ticket number for email. Set the Date Stamp as well.

Log contact attempt to Database table:

(String)Who initiated call (resource ID)

(Date time or String)Date Stamp

(String)Ticket Number

(String)What type of contact

Contact Email:

Ability to use custom form email with pictures.

Ability to use Contact picture for person sending email.

Picture stored on server

Picture of person sending email is attached.

Outsourced Permissions:

In the admin page give us the option to grant an outsourced mode to a user name. (Can be stored in same DB as user account info)

Outsourced mode:

Ability to add new outsourced contacts with:

Name

Picture

Dropdown added to ticket contact screen with the Outsource Contact.

Only the people with outsourced mode permission can see this dropdown.

Emails sent from the ticket should look like they come from the selected Outsourced Contact.

Programação C# SQL Design de Sites

ID do Projeto: #7742254

Sobre o projeto

20 propostas Projeto remoto Ativo em May 26, 2015

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