Update to Responsive Web Project
$250-750 USD
Pago na entrega
Bugs to fix:
From a cell phone it isn't possible to click the button to close the Ticket contact form.
Password:
Hash/encrypt password in DB. We don't want to be able to see it in "admin mode", except for the first time when setting it.
Give user a way to reset their own password when they are logged in to "user mode"
Ticket screen (Screen for contacting customer)
Change "Send Email" and "Call" buttons to:
Add Single "Contact" button.
Radio buttons -or- drop down like the timer to select contact options:
Call and Email (Default)
Call
When contact button has been pressed, close the ticket screen.
Logging:
Log the contact conversation in Autotask by sending an email. ( can use Resource ID for contact, and ticket number for email. Set the Date Stamp as well.
Log contact attempt to Database table:
(String)Who initiated call (resource ID)
(Date time or String)Date Stamp
(String)Ticket Number
(String)What type of contact
Contact Email:
Ability to use custom form email with pictures.
Ability to use Contact picture for person sending email.
Picture stored on server
Picture of person sending email is attached.
Outsourced Permissions:
In the admin page give us the option to grant an outsourced mode to a user name. (Can be stored in same DB as user account info)
Outsourced mode:
Ability to add new outsourced contacts with:
Name
Picture
Dropdown added to ticket contact screen with the Outsource Contact.
Only the people with outsourced mode permission can see this dropdown.
Emails sent from the ticket should look like they come from the selected Outsourced Contact.
ID do Projeto: #7742254
Sobre o projeto
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