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Freelance suppot representative

Company description

[login to view URL] SARL, VoIP provider company based in Lausanne, Switzerland, is offering a freelance support project to motivated and dynamic young persons.

Responsibilities

• Answering to customers’ emails;

• Providing assistance to company’s support team;

• Registering customers’ accounts;

• Blocking, terminating customers’ accounts;

• Assisting customers to configure phones and routers, to update firmware;

• Supporting customers to configure the adapter to send and receive faxes;

• Supporting customers with technical issues such as problem with equipment;

• Supporting customers to understand their invoices;

• Assisting customers in case of quality problems, problems with routers;

• Assisting customers with payment, connection or other technical issues;

• Configuration of phones;

• Review documentations and maintain the status on a regular basis;

• Other tasks assigned by administration.

Required qualifications

• Strong verbal and written communication skills in English and French languages; Knowledge of those 2 languages is a must.

• Excellent organizational and time-management skills;

• High sense of responsibility;

• Analytical and solution driven skills;

• Team player;

• Conforming to deadlines;

• Self-organized, punctual, accurate and detail oriented personality;

• Flexibility, ability to prioritize the work;

Habilidades: Word, Excel, Microsoft Outlook, English (US) Translator, Tradutor de Francês

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Acerca do Empregador:
( 0 comentários ) Armenia

ID do Projeto: #30315727

20 freelancers estão ofertando em média $448 nesse trabalho

RavenSolutions

Hi! I have studied about your project Freelance suppot representative I am KickAss in Microsoft Outlook, English (US), Excel, Word and French, so I'am totally sure I can deliver Your project ! Please send a message to Mais

$500 USD in 4 dias
(3 Comentários)
3.1
emmanuelolapade2

Dear hiring manager, I’m writing to express my interest in your customer service position. Having worked across customer service for several years I feel I would be a valuable asset to your team. I have a wealth of e Mais

$400 USD in 30 dias
(3 Comentários)
3.0
blaisetagnedanie

Hello, I am a young writer, translator and transcriptionist in different languages. I have a lot of experience and am willing to work as soon as possible. Thank you

$400 USD em 1 dia
(2 Comentários)
1.8
varimaxanalytic

Hello, I am professional freelancer with a Master's degree in Data analytics making me a suitable person for your project. I have more than 8 years of professional experience in Data analysis. Besides, I have skills i Mais

$400 USD in 2 dias
(1 Comentário)
1.1
agouly1

I'm a Microsoft Certified Engineer on Office 365, System Infrastructure and Cloud Messaging with more than 7 year of experience in the field. #Microsoft Certified Trainer #Microsoft 365 Certified: Messaging Administra Mais

$460 USD in 7 dias
(1 Comentário)
0.6
Affan6166

I have skills in Analytics, Artificial intelligence, Networking design, Graphic design, Microsoft Office, Spreadsheets, Email communication, Marketing automation and Data visualization I can do your task in efficient Mais

$400 USD in 6 dias
(0 Comentários)
0.0
AnnieSapiensa

I speak English and French languages like a native speaker. I am from an English-speaking country and I studied the French language for a period of 8 years. I have great patience and high communication skill.

$450 USD in 7 dias
(0 Comentários)
0.0
sp9755372

Hi I'm a MS word expert, with over 3 years experience dealing with , I can help fix your scans. I've previously worked on the exact same project for another employer {link to my positive review from the previous employ Mais

$444 USD in 2 dias
(0 Comentários)
0.0
AteebWaqar786

Hi Dear i understand you are looking a good [login to view URL] expect top quality VA from the selected freelance ateeb waqar . i owns a small VA agency. and have been doing small for private jobs . I am expert in all softwares an Mais

$444 USD in 2 dias
(0 Comentários)
0.0
IBT117Offical

Hi , I read your requirements in details . I am Graduated in BSIT and i will handle all your tasks easily . I have 4 years industry experience . I speak English and understand the French language its not pr Mais

$450 USD in 30 dias
(0 Comentários)
0.0
AliAkki0

Hello, Depending on the need the delivery will change, but I would do my best to finish while I'm awake. I will still need to talk to the person in charge to understand the need and try my best to give you the most ac Mais

$444 USD in 30 dias
(0 Comentários)
0.0
chaimabenammar

Hello I have confidence in my abilities and provide you all you need and work hard Serious and available

$450 USD in 7 dias
(0 Comentários)
0.0
life1985

Hi; I am interested in your project and I am fluent in both English and French. Please do not hesitate to contact me for more details.

$450 USD in 7 dias
(0 Comentários)
0.0
Guy5Yvann

Hi there ! I was keenly interested in reading the job posting. I believe my skills are a strong match for the responsibilities pertaining to this project, and I’m pleased to submit my application for the position. Chal Mais

$472 USD in 6 dias
(1 Comentário)
0.0
josieoliva84

Hi, I am interested in the position. I had 14 years of work experience handling sales, customer service and admins tasks. I am a hardworking person, reliable and determined. I am also willing to learn new things. My go Mais

$450 USD in 7 dias
(0 Comentários)
0.0
Aobien

Hello, I have great interest to work with you, I manage a One stop-shop Outsourcing Company based in the Philippines and we have outstanding service in Customer Service & Technical Support focusing to grow our clients Mais

$400 USD in 7 dias
(0 Comentários)
0.0
smitheshkollara

I have 22 Years of experience in IT and all latest technologies. I can efficiently complete your request.

$450 USD in 7 dias
(0 Comentários)
0.0
MehdyB

Hi, We are a French/English call center based in Rabat Morocco, we have experienced agents in customer & technical support. We will be able to provide as much agents as possible to handle all your customers' contacts Mais

$600 USD in 30 dias
(0 Comentários)
0.0
zahraahammoumi

Hello, I'm interested in your job offer, and would like to start my freelance adventure with you on this project. Je parle français et anglais couramment, j'ai plus de 2 ans d'expérience, dealing with customers. One Mais

$444 USD in 30 dias
(0 Comentários)
0.0
mahobiyanita

hello sir I am interested in your work and I have experience in this fild for last 7 years , I will not disappoint you I need this work, thank you

$444 USD em 1 dia
(0 Comentários)
0.0