[login to view URL] SARL, VoIP provider company based in Lausanne, Switzerland, is offering a freelance support project to motivated and dynamic young persons.
• Answering to customers’ emails;
• Providing assistance to company’s support team;
• Registering customers’ accounts;
• Blocking, terminating customers’ accounts;
• Assisting customers to configure phones and routers, to update firmware;
• Supporting customers to configure the adapter to send and receive faxes;
• Supporting customers with technical issues such as problem with equipment;
• Supporting customers to understand their invoices;
• Assisting customers in case of quality problems, problems with routers;
• Assisting customers with payment, connection or other technical issues;
• Configuration of phones;
• Review documentations and maintain the status on a regular basis;
• Other tasks assigned by administration.
• Strong verbal and written communication skills in English and French languages; Knowledge of those 2 languages is a must.
• Excellent organizational and time-management skills;
• High sense of responsibility;
• Analytical and solution driven skills;
• Team player;
• Conforming to deadlines;
• Self-organized, punctual, accurate and detail oriented personality;
• Flexibility, ability to prioritize the work;
20 freelancers estão ofertando em média $448 nesse trabalho
Hello, I am a young writer, translator and transcriptionist in different languages. I have a lot of experience and am willing to work as soon as possible. Thank you
I speak English and French languages like a native speaker. I am from an English-speaking country and I studied the French language for a period of 8 years. I have great patience and high communication skill.