We have around 1000 support tickets created in the past year with professional responses and full resolutions. (Many tickets do not have useful content and need to be skipped if they do not qualify for an article.) Need a virtual assistant help to go through the tickets, analyze content and populate knowledgebase. Need to categorize and tag articles according to the ticket content. Requires excellent understanding of English language and basic understanding of WordPress, HTML and Internet technologies in general.
34 freelancers are bidding on average $384 for this job
Hello sir,I have 8 member team and good experience and we can start the work right now and also all communication and work will be high quality. all work will be on my office without any [url removed, login to view]
I have access to [url removed, login to view] Premium, there are 100% complete contact records including name, email, company, title, and phone number. also Accurate contact profiles kept up-date [url removed, login to view] Quality and fresh b2b e Mais
Hello Sir i have 5+ member team sir my team have good experience of data entry job and seo [url removed, login to view] plz view my profile and last client review.
Hi there, I'm pretty good with wordpress, html and english language as well..lol Do send more info regarding the project so i can have a better understanding of task. Awaiting your response! Regards!
Hello Sir/mam. i have very good skill about categorizing and also i have good experience in word press and magento, awaiting for your positive response, thanks & best regards, Faheem.