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New IVR system for Lip Service Phone Sex

The current IVR system that I use was written in 2001. Written in VB6 with Visual Voice as the

telephony engine and speaking to a SQL7 database.

I am looking to do three things:

First, to have the current system replaced with an application that is less cumbersome.

At the moment callers can choose the type of woman they wish to speak with through some options.

I want to do away with that and simply play the greeting of every woman (Staff) available for a caller

to speak with at that moment. The caller will make his choice, and we would then process the credit card charge and conference the two lines together and start a timer. At the end of the time, we simply disconnect and reset the lines.

Second, to tie the new IVR application into our new web site to allow customers to order calls from the web using an order system.

Third, I want to have the ability to provide these calls to verified customers using their cell phone.

Software must run on Windows Server 2003 - 2008 and use MS SQL. I will supply copy of database for development. System must be able to keep real time update to and from web site. Future improvments will be Video Chat over Cell Phones as well as Internet.

This is a proposed flow chart for the new application (subject to minor modification):

Answer call, check ANI and 800 # called. Log to database and write to [url removed, login to view] file.

Play (Main [url removed, login to view])

Check ANI in database: Lip¬_Service SQL database, No calls table.

If in No Calls Table, Hangup. Reset line. If not in table, proceed.

If called before (telephone number in Client table (database), continue.

Check Staff Table and play all available Descriptions (VOX) (Staff marked available)

Caller selects Staff by speaking Staff name.

Put caller on hold, play ([url removed, login to view]) to caller, call out to staff. When Staff answers, wait for acknowledgment (#). If receive (#) then Play callers name ([url removed, login to view]). If do not receive (#), then hangup Staff, mark that Staff as not available, then return to caller and inform choice not available ([url removed, login to view]), and then Check Staff Table and play all available Descriptions (VOX),(Staff marked available).

When caller selects another Staff, Put caller on hold, play ([url removed, login to view]) to caller, call out to staff. When Staff answers, play [url removed, login to view]),wait for acknowledgment (#). If receive (#) then Play callers name ([url removed, login to view]), Put Staff on hold, return to customer, and Process Credit Card, Ask for last 4 digits of credit card customer wants to use ([url removed, login to view]), that we have on file. Check database (Cards table) if listed and marked Usable, then ask for Exp Date ([url removed, login to view]), then Security Code ([url removed, login to view]). Process transaction.

If card number not on file, then ask customer to touch tone card number ([url removed, login to view]), Exp date (([url removed, login to view]))and security code ([url removed, login to view]). If credit card transaction approved, connect caller and staff and set timer, and add credit card number to database, allow one call, but mark card not usable after transaction processed.

If credit card transaction not approved, then play ([url removed, login to view]), If press 1, then ask customer to touch tone card number ([url removed, login to view]), Exp date ([url removed, login to view])and security code ([url removed, login to view]). If credit card transaction approved, connect caller and staff and set timer, and add credit card number to database, allow one call, but mark card not usable after transaction processed.

At 20 minutes, play touch letting caller and Staff know there are 5 minutes left on call.

Call timer ends, disconnect caller, keep Staff on line. Play ([url removed, login to view]), If press 1 mark as available in Staff Table, if press 2, mark as not available in Staff Table, Update Staff table, then hangup/reset.

If not called before, go to New Customer recordings

New customer recordings: then play ([url removed, login to view]) Record customer First Name and Last name, (Speak_SpellFirst/[url removed, login to view]), record address, ([url removed, login to view]), then City and State,([url removed, login to view]), then touch tone Zip Code([url removed, login to view])and write to Clients table (Database).

Check Staff Table and play all available Descriptions (VOX) (Staff marked available)

Caller selects Staff by speaking Staff name.

Put caller on hold, play ([url removed, login to view]) to caller, call out to staff. When Staff answers, wait for acknowledgment (#). If receive (#) then Play callers name ([url removed, login to view]). If do not receive (#), then hangup Staff, mark that Staff as not available, then return to caller and inform choice not available ([url removed, login to view]), and then Check Staff Table and play all available Descriptions(VOX),(Staff marked available).

When caller selects another Staff, Put caller on hold, play ([url removed, login to view]) to caller, call out to staff. When Staff answers, play [url removed, login to view]),wait for acknowledgment (#). If receive (#) then Play callers name ([url removed, login to view]), Put Staff on hold, return to customer, and Process Credit Card

Play callers name.

Put Staff on hold, return to customer, and Process Credit Card,

Ask customer to touch tone credit card number, exp date and security code. Check card number in database (Cards table) If card number on file under another telephone number, do not process. Inform customer that we can not process that card number at this time, and instruct customer to contact office. If card is not listed, then add to database, allow one call, but mark card not usable after transaction processed.

If credit card transaction approved connect caller and staff and set timer.

At 20 minutes, play touch letting caller and Staff know there are 5 minutes left on call.

Call timer ends, disconnect caller, keep Staff on line. Play ([url removed, login to view]), If press 1 mark as available in Staff Table, if press 2, mark as not available in Staff Table, Update Staff table, then hangup/reset.

Staff Calling In

If Staff calling in, they will hit (*), if receive (*) then play ([url removed, login to view]), check Staff Table, if listed then ask for Pin number ([url removed, login to view]). Check Staff table, if correct then ask Staff if they want to be available for calls, if not correct pin, then play ([url removed, login to view]). If pin correct, play [url removed, login to view], To log in so that you will receive calls press 1. To be logged out so that you do not receive calls press 2.

Looking to start this project now.

Habilidades: .NET, Comércio eletrônico, SQL, Administrador do Sistema, XML

Ver mais: vox sex, ivr tie, phone sex lip service, ivr sex call, play vox vb6, write three wants, windows phone 10, web chat system, voice over service, voice over for phone system, voice over descriptions, video voice over service, video greeting, video end card, using go for web development, system development web, phone greeting recordings, name flow, ms office development, minutes of conference call, hold woman, Greeting video, do not call phone number, database development service, customer service contact

Acerca do Empregador:
( 0 comentários ) Westwood, United States

ID do Projeto: #538279

15 freelancers estão ofertando em média $5067 para este trabalho

technosystem

Can we discuss the functionality, price and timeframe of your IVRS project through PMB? We are into web based development since 2001 and We have been developing websites like [url removed, login to view], [url removed, login to view], [url removed, login to view], yel Mais

$3000 USD in 120 dias
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8.0
krishdts

please check PMB for details.

$4000 USD in 25 dias
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7.9
pgcoding

This job fits into our core expertise, please check pmb for more details.

$5000 USD in 25 dias
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6.7
tushar2006

Hello I will do it..... Please see PMB Thanks Tushar

$6500 USD in 65 dias
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6.1
Core100

Hi, i am very interested to work on this project and can start immediately, please check pmb for the height of experience and quality of work. Regards, Tarun

$7500 USD in 75 dias
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5.7
QualityService

We can do this project within time; please see PMB for more details.

$5000 USD in 60 dias
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5.4
aig

can be done , contact us on PM with your final Budget and Time line .

$5000 USD in 60 dias
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4.5
shadymalik

Hi, Please check Private Message Board for details. Thanks, Shady

$3000 USD in 30 dias
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3.0
nayanvora

Dear Sir, We Aplomb Technology have already experience to develop various type of IVRS Software application. We are able to design it best way for you. Feel free to contact us for more details. Regards, Nayan Vo Mais

$7000 USD in 45 dias
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linda20

Hi, Please check PM Regards Linda Thomas

$6000 USD in 50 dias
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vishal68Flancer

our team can develop and deploy software in efficient way

$5000 USD in 45 dias
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baizi

Hi, Please check PM

$7000 USD in 60 dias
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TATSAVIT

TATSAVIT – Privately held Web Design, Web Development, Web Promotion, Software Development, Business Process Outsourcing Company. Rise Above, Is the tagline of TATSAVIT. Reason for having the subtitle Rise Above – Mais

$3000 USD in 30 dias
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bhuvantrivedi

Hello, It would be a pleasure to work on your project. Regards, John

$4500 USD in 30 dias
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biesys

Hello, We specialize in telephony systems. We currently have 17 servers in USA running a dating service with much more than what you have described. Regards, biesys

$4500 USD em 1 dia
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0.0
sailu50cw

Hi! I have gone through your requirement and i am glad that i can accomplish this task, i would be more interested to speak to you on IM. Pls give us an opportunity to work with you.

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