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I’m looking for a reliable online assistant to handle customer support focused strictly on general inquiries that come in by email. You’ll log in to our shared inbox, read each message, and craft friendly, accurate replies that resolve questions the first time wherever possible. Most conversations are straightforward—order status checks, basic product information, or clarifying shipping and return policies—so an attentive writing style and a knack for clear explanations are essential. When a request falls outside our standard answers, just flag it and I’ll step in; otherwise you’ll manage the full email thread until it’s closed. I measure success by response time and customer satisfaction: every email acknowledged within a few business hours and a polite, helpful tone throughout. If you already work comfortably in Gmail or a ticketing platform such as Zendesk or Freshdesk, you’ll feel right at home here. Steady daily volume, flexible schedule, and room to expand into live-chat or phone support later if things go well.
Project ID: 40501836
53 proposals
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Active 1 day ago
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53 freelancers are bidding on average ₹24,726 INR for this job

Hello, I’d be happy to assist with customer email support and managing general inquiries in a clear, professional, and timely manner. I bring 5 years of experience in BPO/helpdesk support, along with experience in structured virtual assistance and workflow management. I understand the importance of professional communication, timely responses, and maintaining a helpful customer experience. I can support with: • Managing customer inquiries through email • Responding clearly to order, shipping, return, and product-related questions • Maintaining a polite, professional, and customer-friendly tone • Flagging non-standard or escalated cases when needed • Keeping response times consistent and organized I’m comfortable working in Gmail and adapting to ticketing systems where required. I focus on clear communication, attention to detail, and resolving inquiries efficiently while maintaining a positive customer experience. I’d be happy to support your customer service workflow. Best regards, Dhivya
₹30,000 INR in 7 days
2.7
2.7

My quote price is Monthly price and i can handle this job very well . please message me and we can discuss further hoping to hear from you Thank you
₹37,500 INR in 30 days
2.0
2.0

Are you looking for a professional software developer to turn your idea into a powerful digital solution? I offer custom software development services tailored to your business needs. Whether you need a web application, mobile app, desktop software, API integration, or a complete enterprise solution, I can help deliver high-quality, scalable, and secure software. Services Included ✔ Custom Software Development ✔ Web Application Development ✔ Mobile App Development (Android & iOS) ✔ API Development & Integration ✔ Database Design & Development ✔ Bug Fixing & Performance Optimization ✔ UI/UX Implementation ✔ Software Maintenance & Support Technologies JavaScript (React, Node.js) Python (Django, Flask) PHP (Laravel) Java C# MySQL, PostgreSQL, MongoDB REST APIs & Cloud Services Why Choose Me? ✅ Clean and Maintainable Code ✅ On-Time Delivery ✅ Scalable Solutions ✅ Responsive Communication ✅ 100% Client Satisfaction
₹25,000 INR in 7 days
0.0
0.0

Hello Dear, I am Jagmohan Kumawat, a multidisciplinary digital expert with 5+ years of experience building luxury websites, mobile apps, digital marketing, automations, intelligent systems and high impact creative assets. My focus is always on delivering results with precision, style and longterm scalability. Signature Excellence • Luxury Websites & Web Systems • iOS & Android Mobile App Development • Custom API Integrations • Advanced Workflow Automation & AI Systems • Salesforce CRM Setup, Flows & Cloud Integrations • Professional Branding & UI/UX • Social Media Content & Digital Strategy • E-Commerce Systems & Automation • Premium Video Creation & Cinematic Editing Technology & Creative Mastery Node.js | React | Laravel | WordPress | PHP | JS | Shopify | Android/iOS | Salesforce Cloud | CRM Automations | REST APIs | Firebase | AI Solutions | Figma | Adobe Suite (Illustrator, Photoshop, Premiere Pro, After Effects) Canva Pro | AutoCAD | Motion Graphics & AI Video | Digital Marketing | Content Writer | SEO/SMO I’m ready to take your project forward with precision, creativity and technical excellence. Feel free to share more details. I will prepare a customize plan for your exact needs. Best Regards Jagmohan Kumawat
₹13,000 INR in 7 days
0.0
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With my comprehensive background in customer support and digital marketing, I am confident that I am the perfect match for your Email Customer Support Rep role. Over the years, I have honed my skills in crafting accurate and friendly email responses, ensuring clients' queries are resolved on the first attempt. My attentive writing style will be pivotal in delivering clear explanations promptly to customers. Moreover, my experience with high volume campaigns and my ability to measure success through response time and customer satisfaction aligns perfectly with what you are seeking. I'm not only comfortable working in platforms like Gmail, Zendesk, or Freshdesk but have leveraged these tools significantly for seamless operations at scale. My creative approach and attention to detail will ensure that your brand's voice is consistently communicated, generating exemplary customer experiences. Lastly, as a demonstrated professional who has generated 50,000+ qualified leads and delivered excellent ROAS for e-commerce brands, expanding into live chat or phone support would be impeccably executed if needed in the future. Let me bring my knowledge and skills to drive your customer support efforts to new heights!
₹25,000 INR in 7 days
0.0
0.0

Hello, Customer support is often the only human interaction a customer has with a business, and I understand how important it is to make every response helpful, accurate, and professional. I can manage your shared inbox, handle general customer inquiries, provide order updates, answer product-related questions, and explain shipping or return policies in a clear and friendly manner. My focus is always on resolving issues in the first reply whenever possible, while maintaining a positive customer experience throughout the conversation. I am comfortable working with Gmail and can quickly adapt to platforms like Zendesk or Freshdesk. I pay close attention to detail, communicate professionally, and know when to escalate requests that require additional assistance. You can expect prompt responses, organized inbox management, and consistent communication with customers. I'm available to handle daily email volume, maintain quick response times, and represent your brand with a courteous and customer-focused approach. I would be excited to contribute to your team and grow into additional support responsibilities as needed. Thank you for your consideration. I look forward to discussing how I can help improve your customer support operations. Best regards, Vaidehi
₹25,000 INR in 7 days
0.0
0.0

Good day, I understand you need a dedicated and reliable professional to manage your email customer support. With my background in data entry and virtual assistance, I am well-equipped to handle the administrative and customer-oriented tasks your project involves. My proficient skills in Gmail and experience with ticketing platforms like Zendesk, gives me confidence that I can effectively manage your shared inbox, respond promptly to general inquiries, and resolve customer issues accurately. My strength lies in my attentiveness to detail and a knack for providing clear explanations. Having dealt with straightforward matters similar to those you describe - such as order status checks or clarifying policies - I'm confident in my ability to minimize escalations while providing helpful responses that solve customers' concerns the first time around. Moreover, I understand that you measure success by response time and customer satisfaction. Cross-checking these two boxes is my specialty. I'll ensure every email is acknowledged within a few business hours and respond with a polite, empathetic tone, diffusing potential concerns. My experience in data organization also enables me to keep detailed track records of interactions, making it easier for you to step in when needed. I am available to start immediately.
₹25,000 INR in 7 days
0.0
0.0

Debería tener este trabajo porque combino una sólida autodisciplina con la capacidad de gestionar proyectos de manera independiente y eficiente. Trabajar como freelancer requiere organización, responsabilidad y un compromiso absoluto con la calidad y los plazos de entrega, cualidades que guían mi ética profesional. Además, poseo la flexibilidad necesaria para adaptarme a las necesidades dinámicas de cada proyecto, asegurando una comunicación clara y resultados excepcionales. Mi enfoque está orientado a aportar valor real desde el primer día, gestionando el tiempo de forma correcta y profesional para superar las expectativas sin necesidad de supervisión constante.
₹25,000 INR in 7 days
0.0
0.0

Hallo, I am a detail-oriented and reliable virtual assistant with strong written communication skills. I have experience handling customer inquiries via email, providing clear, professional, and friendly responses. I am comfortable using Gmail and customer support platforms, managing conversations efficiently, and ensuring customers receive accurate information with excellent service and timely follow-up. Rizma
₹30,000 INR in 30 days
0.0
0.0

Hi, I’d be happy to assist with your customer support emails. I have customer service experience and am comfortable handling customer inquiries, providing clear and professional responses, and managing email communications efficiently. I’m familiar with Gmail and can ensure timely, accurate, and friendly support while escalating anything outside standard procedures. Looking forward to hearing from you. Kind regards,
₹35,000 INR in 30 days
0.0
0.0

Hello, I am interested in your outreach project. I have over five years of experience in telemarketing, cold calling, appointment setting, and lead generation, helping businesses consistently connect with qualified prospects and grow their sales pipeline. My background includes conducting high-volume outbound calling campaigns, qualifying leads, booking appointments, managing follow-ups, and maintaining accurate CRM records. I have worked with startups and small businesses across various industries and am comfortable using tools such as HubSpot, Pipedrive, Zoho, RingCentral, and other sales and CRM platforms. I understand the importance of delivering qualified leads who are genuinely interested and ready for follow-up. I am experienced in tracking outreach activities, documenting call outcomes, and providing regular performance updates to ensure transparency and measurable results. I am primarily a telemarketing and appointment-setting specialist and would be happy to discuss your lead volume goals, outreach process, CRM requirements, and expectations for long-term collaboration. I am available to start immediately and look forward to learning more about your project. Thank you for your time and consideration. Best regards, Alaa
₹30,000 INR in 5 days
0.0
0.0

Hello, I am interested in your Email Customer Support position. I have strong written communication skills, excellent attention to detail, and I am committed to providing professional and friendly customer service. I am comfortable using email platforms, handling customer inquiries, and ensuring messages are answered accurately and promptly. I can follow guidelines carefully, maintain a polite tone, and escalate issues when needed. I am reliable, organized, and available to work consistently according to your requirements. I am eager to learn your processes and help maintain high customer satisfaction through clear and effective communication. Thank you for considering my application. I look forward to discussing how I can support your team. Best regards,Yasmin Abdul Rahim
₹25,000 INR in 7 days
0.0
0.0

Assalamu Alaikum, I am interested in your Email Customer Support position. I have good typing speed and strong communication skills in English. I am comfortable working with Gmail and can respond to customer inquiries quickly and politely. I understand the importance of response time and customer satisfaction. I can acknowledge emails within a few business hours and provide clear, helpful answers. For complex issues outside standard replies, I will flag them for you immediately. My bid: ₹15,000 INR per month I am available to start immediately and can work flexible hours. Thank you for your consideration. Best regards, Topon kumar Roy
₹15,000 INR in 7 days
0.0
0.0

Hi, I have experience with client management as I have been working in a law firm for more than two years now. I am good at writing in concise or detailed manner according to the respective requirements so am looking forward to working with you. Yours Sincerely, Shriya Singh
₹20,000 INR in 7 days
0.0
0.0

Hello, I can customize your emails professionally as per your brand. What I will do: 1. Write clear and polite email replies for your customers 2. Customize email templates with your company name and tone 3. Deliver all work within 2 days with zero errors 4. Do revisions until you are fully satisfied I am Raman Gothwal from Jhunjhunu, Rajasthan. I have strong English writing skills and I learn new software fast. I can do 1 free sample email to show my quality. Thank you, Raman Gothwal
₹16,000 INR in 2 days
0.0
0.0

Hello, I see you are looking for a reliable Email Customer Support Representative, and I am ready to start immediately. I specialize in managing email cues, responding to customer inquiries with clarity and empathy, and solving issues quickly. I am highly organized, detail-oriented, and committed to maintaining a fast response time to keep your customers happy. Let's connect in chat to discuss how I can support your team! Best regards, Abdulaziz
₹22,000 INR in 4 days
0.0
0.0

Hello, I am interested in assisting with your email based customer support project I have a strong written communication skills and can provide friendly accurate and professional responses to customer inquiries while maintaining a high level of customer satisfaction. I am comfortable working with gmail and can quickly learn or adapt to ticketing platforms such as zendeck and Freshdeck. I understand the importance of responding promptly, handling order status requests,product questions,shipping inquiries, and return policy clarifications with clarity and professionalism. I am a detail oriented ,organized,and capable of managing emails threads from initial contract through resolution while escalating unusual cases when necessary. My goal is to ensure to customers receive timely, helpful support that reflects positively on your business. I am available to start immediately and would welcome the opportunity to contribute to your team. Thank you for your consideration. Kind regards, Nawal maxamud
₹25,000 INR in 7 days
0.0
0.0

Subject: Application- Reliable Email Support Representative for Shared lnbox. Hello, I am applying for your email customer support role. You need someone reliable who can log into your shared inbox, read carefully, and reply in a fruendly, accurate tone that resolves issues on thd first try. That's my standard way of working. I am reliable and detail oriented, l will treat a shared inbox like my own. No missed emails, no copy paste errors, consistent follow up. I turn customer questions into simple, accurate replies. If something's complex, l break it down so customers feel heard and helped. I measure my work by the same KPIs you do, speed and satisfaction. Calm under pressure, even with repetitive or frustrated emails. How l will meet your success metrics. Every email acknowledged within a few business hours. I structure my day around inbox checks so nothing sits wasting. I read the full message, check past tickets and orders if needed, and give complete answers. Fewer back and forths - happier customers. Polite, human, and helpful every time. I write like l'm talking to a real person, not a ticket number. Tools l'm comfortable with: Gmail, labels/filters, canned replies, plus ticketing platforms like Zendesk and Freshdesk. I will love to handle a few sample emails from your inbox as a trial so you can see my response time and tone in action. When can we discuss your workflow and expectations. Best regards, Mojisola
₹25,000 INR in 7 days
0.0
0.0

Hola, Me interesa mucho su proyecto. Tengo experiencia en atención al cliente, gestión de consultas, seguimiento de solicitudes y comunicación profesional por correo electrónico. Me adapto fácilmente a plataformas como Gmail o Freshdesk y me enfoco en brindar respuestas claras, rápidas y orientadas a la satisfacción del cliente. Soy organizada, responsable y capaz de gestionar conversaciones de principio a fin, identificando cuándo es necesario escalar un caso para su revisión. Estaré encantada de colaborar con su equipo
₹22,000 INR in 7 days
0.0
0.0

Hello, I am interested in assisting with your email customer support project. I have strong written communication skills and can provide friendly, professional, and accurate responses to customer inquiries. I am comfortable working with Gmail and can quickly learn or adapt to platforms such as Zendesk and Freshdesk. I understand the importance of timely responses, customer satisfaction, and maintaining a positive brand image through every interaction. I am detail-oriented, organized, and committed to handling email conversations efficiently until they are fully resolved. I am available to start immediately and can maintain a consistent response schedule while ensuring customers receive clear and helpful support. Thank you for considering my proposal. I look forward to the opportunity to contribute to your team. Best regards, Precious Augustus
₹35,000 INR in 7 days
0.0
0.0

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