Hello! I work for a fortune 500 company as a Zendesk admin.
I am very familiar with setting up triggers and reporting is my specialty.
I am also a Zendesk freelancer and I've worked with multiple Zendesk instances.
As Zendesk Certified Expert, I help small and large businesses to build scalable organization with Zendesk.
I know Zendesk Support, Talk, Guide and Explore as my pockeg. In addition I'm friendly with the ZendMais