We have three languages on our website and want to set up the chat so different operators work with the different languages. There should be different triggers and canned messages for each language. Also different automated messages dependíng on the language.
When someone wants to chat, we want them to add their name and email address. This information should populate Zoho as a lead and be assigned to the Sales Person responsible for that geographic area. Information on the chat should be included in the Lead that was created.
I need this code to be generated and provided so I can have it added to our site.
I have worked on 20+ Zoho Projects whether it is CRM, Creator, Books, emails etc. I would like to know what services do you need apart from Chat integration which I can get it done.