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Virtual AssistantSep 2013
I left my position at The 1st Group to set up my own business as a Virtual Assistant. I work from home and offer businesses and organisations a range of administration, secretarial, research and website support services. My website can be found at [login to view URL]
Sales AdvisorMar 2013 - Sep 2013 (6 months)
My role at The 1st Group was very similar to my previous role working for the Asset Management Group, working as part of a team I managed a caseload of repossessed properties from marketing, negotiating offers, sales progression through to completion. I was also responsible for authorising exchanges, completing weekly energy and computer system reports, generating invoices, signing off offers for recommendation to clients and managing the team in the Sales Managers absence.
Debt AdvisorJan 2013 - Mar 2013 (2 months)
As a Debt Advisor my role involved speaking with client who rang the charity to help them come up with a possible solution for their debt problem. I would go through a clients budget to establish their income, outgoings and surplus or deficit then talk through potential solutions which ranged from making token payments to creditors, Debt Management Plans, IVAs and Bankruptcy making sure the client understood the process and outcome of any solutions they may wish to opt for. I would also explain the collecti
Property Sales AdvisorJul 2008 - Jan 2013 (4 years)
My role involved managing the marketing and sales of repossessed properties on behalf of clients, instructing estate agents to market properties, checking sales particulars, adverts, public notices and other general paperwork. I liaised with solicitors discussing the progress of sales, reviewing exchange deadlines and advising clients of offers, marketing updates, providing recommendation for price reductions and reviewing problem cases. I also paid invoices and commission accounts and dealt with enquiries
Legal SecretaryApr 2006 - Jul 2008 (2 years)
Working mostly within the Conveyancing department audio and copy typing of all general correspondence and legal documentation relating to conveyancing and probate matters which involved handling sensitive and confidential information. I also arranged payment of legacies and invoices, maintained a client database and diary management and covered reception duties and general office duties such as answering the telephone, distributing messages, ordering stationery and dealing with post and filing.
SecretaryNov 2004 - Mar 2006 (1 year)
As a Secretary this was a very varied and busy role where my duties included typing of all general correspondence, rent demands, client invoices and building surveys, taking responsibility for residential lettings, arranging viewings and taking applications. I typed of all documentation relating to new residential lettings, tenancy agreements, notices to quit and letters, as well as renewal documentation. I also dealt with requests for repairs from tenants and liaised with various contractors to rectify pro
HR Administrative OfficerJun 2003 - Nov 2004 (1 year)
Within the HR Team I produced job descriptions and dealt with internal transfer forms, CVs and application forms. I maintained files and updated the HR and Training databases, co-ordinated training courses including booking courses, distributing course material, providing general information to delegates and collating feedback forms. I also collated monthly absence figures and prepared quarterly learning and development statistics. Good organisational skills were required as was the ability to prioritise my
Administrative OfficerJan 2001 - Jun 2003 (2 years)
My responsibilities as an Administration Officer included answering Parliamentary questions and adhoc queries relating to child, pensioner and disability benefits. Producing Retirement Pension statistical publications and documentation for the Press Office. It was important that I maintain good communications with customers and colleagues and I also provided cover in manager’s absence.