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Subang Jaya, Malaysia
Membro desde 1 de outubro de 2019
I am enthusiastic , hard worker reliable and patient individual. I have over 2 years experience in satisfying customer needs with a positive attitude and providing them with the correct information efficiently with a high quality service to various companies. I am skilled in communicating with customers in a friendly and a professional way over phone and E-mails. I am also experienced in various CRM Systems including Zendesk. Am a quick learner and always eager to master new systems My experience include: Worked for Companies like Vodafone ,Altice USA , MedicareUSA - Customer Service Supervisor for 3 Months - support chat and phone representative - Managing a large account of clients and acting as their main point of contact for solving their queries. . - Achieving KPIs. - Maintaining customer satisfaction. - Identify customers needs and act upon them - Meeting monthly targets. looking forward to work with you!
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