Imagem de perfil de SRamos628
@SRamos628
Bandeira de United States Springfield, United States
Membro desde 16 de agosto de 2019
0 Recomendações

SRamos628

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I am a highly motivated individual awaiting the opportunity to bring the best work ethic to your company. My experience and education have provided me with excellent knowledge of corporate and on-site business practices, customer service, and leadership skills required of an effective team member. I am dedicated and a technically skilled business professional with a versatile administrative support skill set developed through experience as an Office Manager and customer service professional. Excellent in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency and customer satisfaction.
$20 USD/hr
1 comentário
1.6
  • 100%Trabalhos concluídos
  • 100%No Orçamento
  • 100%Pontualmente
  • 100%Taxa de Recontratação

Portfólio

Comentários recentes

  • imagem de Derrick H. Project for Shanita R. -- 19/08/27 09:37:05 $60.00 USD

    “Miss Ramos during the project was every respectful, courteous, accurate, and above all professional. The first researcher whose work was unsatisfactory, did not have the expertise that Miss Ramos has. I will definitely be working with Miss Ramos on future projects. Thanks for your attention to the matter! D E Holtz”

Experiência

Customer Service Manager

Nov 2013 - Jan 2016 (2 years)

* Direct support for Human Resources, Sales, and Service department, providing administrative support, setting up and hosting weekly managers meeting, taking minutes, etc. * Assisted Accounting department in weekly payroll processing,account management & data entry. * Managed customer service department of 12 employees, Accounts supervisor for 2 HVAC Installers * Maintained 20 plus line phone system and direct contact 24 hrs. for customer through on call system

Office/ Property Manager

May 2010 - Jul 2013 (3 years)

* Direct support to the Owner, Chief Operating Officer, Clients, Contractors & [login to view URL] for the day to day operation of the office, providing administrative support, as well as personal assistance to COO. * Managed a portfolio of 6 multi- residential town home home owner association communities, direct support to the owners, board of directors and oversee of onsite staff. * Specialize in contract review, vendor & contractor management.

Customer Service Manager

Sep 2005 - Jun 2009 (3 years)

* Supervised high call volume call center of for a multi - chain restaurant delivery company * Supported owners, dispatch, drivers with administrative & accounting duties per request * Direct support system to Human resources * Maintained 50 plus line phone system, implemented new customer service procedures to increase sales and productivity between the company and restaurants. * Oversee Order system, maintained all orders and communications between dispatch, restaurant and customer.

Office / Property Manager

Dec 2004 - Aug 2008 (3 years)

* Managed a staff of 8 personnel of a 413 units and a high tenant to owner occupancy * Supported the Board of Directors by preparing detailed board packages for monthly meeting minutes * Strengthened internal communication and teamwork by facilitating monthly team meetings, event planning,etc. * Daily office procedures to streamline day-to-day office tasks to include maintenance work orders, monitoring assessments, move in/outs, etc. * Process payroll, accounts payable & accounts receivable

Educação

Information Technology

2017 - 2019 (2 years)

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