MBA with ERP certification, got 16+ years of experience, 10 Years in customer service, Market research & 7+ years in Recruitment (for USA & Canadian companies) using Dice, Monster, CareerBuilder and other sources. Hired consultants on W2, C2C, C2H, 1099 and T4. ATS used - Job Dive, Ceipal, Zoho and Bullhorn. Worked for BARCLAY, RBC, HCL, MACYS, ORACLE, TCS, Deloitte, Wipro and several other Big Names directly or indirectly. Hands on experience in customer service over the phone as well as business banking. Got experience in Contact Discovery, Contact Discovery Quality Assurance and Data Append. I like ongoing projects.