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Experiência
Author Consultant
Author Solutions Inc.
dez. 2010 - mar. 2012 (1 ano, 3 meses)
I worked as an author consultant in one of the biggest self publishing company in the US, part of Europe and Asia.
Customer Service/Sales/Technical and Escalations Specialist
Convergys Philippines Corp.
jun. 2007 - jul. 2011 (4 anos, 1 mês)
Work as a Customer Service/Sales and as a Technical Specialist in a Multimillion dollar Telecommunication Company in the US (SPRINT WIRELESS) and the biggest account in Convergys as a contact center. Assisting customers who's calling in from the United States regarding their account, billing , troubleshooting customers phone problem selling/processing/exchanging or tracking customers orders. Clients always monitor each specialist in a monthly and even weekly basis on how the specialist handles each an
Educação
Bachelor of Science in Electronics and Communications Engineering
Negros Oriental State University, 2002 - 2006
(4 anos)
Qualificações
Outstanding Student of year
Student Government Campus 2 Negros Oriental State University
2005
Was awarded as an outstanding student of the year for being elected and complied my duties as a speaker of the house in our campus legislative body and for getting an above average in the academic curriculum.
Contate Lance Gerald R. para falar sobre o seu trabalho