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@ZCAServices
Bandeira de Canada Toronto, Canada
Membro desde 15 de janeiro de 2019
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ZCAServices

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I am a seasoned business analyst and project manager. I have worked with clients in the fashion, retail, banking, manufacturing, gaming, food, and software development industries, and led dozens of projects to successful completion. I provide all-inclusive business analysis and project management services as required. I will work with you to define the scope of your needs and provide whatever is required to solve your issue.
$75 USD/hr
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Experiência

Lead Consultant

Jan 2019

Providing business analysis, project management, and consulting services.

Senior Business System Analyst

Aug 2016 - Jan 2019 (2 years)

I played a crucial part in planning and executing the design and implementation of order management solutions. I also had a significant role in updating and improving PMO practices, processes, and documentation standards to meet changing implementation demands. Led requirements gathering sessions with clients to help them understand their needs and wants from an order management system. Designed new business processes for order management and fulfillment based on client demands.

Business Consultant

Nov 2014 - Aug 2016 (1 year)

This was a critical role in delivering the company’s retail planning platform solutions and ensuring successful client experiences consistent with the company’s high standard of service - Conducted Business Requirement and Analysis workshops to capture and shape the client’s solution. - Provided detailed Business Analysis and support on proposed planning processes. - Provided documentation that supported the configuration and onsite activities, including training materials.

Systems Analyst

Oct 2011 - Aug 2014 (2 years)

I played a key role in planning and executing various IT related projects, overseeing day to day IT operations, and performing various business analysis functions.

Educação

B.SC Economics and Applied Mathematics

2006 - 2011 (5 years)

Qualificações

Certified Business Analysis Professional (2019)

International Institute of Business Analysis

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