Highlight of my skills and sample work

por ahyvee
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I'm an experienced IT support specialist and an office staff, with sound knowledge in computer troubleshooting for both hardware and software, managing online inventory system, processing emails to ensure on-demand services to customers flow effectively across a help desk and IT support operation. Reputed for exercising initiative, accepting new challenges and positively overcoming obstacles. Value Offered Windows XP, Windows 7 System Performance Optimization System Maintenance Skills o IT Support (frontliner-helpdesk) o Basic Network Troubleshooting o Software Support o Hardware Troubleshooting and Repairs o Maintaining Online Inventory tool o Generating reports o Remote computer troubleshooting o Email processing Certifications MCTS - Microsoft Certified Technology Specialist 01-Dec-2010 Exam 070-680 Windows 7, Configuration MCDST - Microsoft Certified Desktop Support Technician 06-March-2009 Exam 070-272 Supporting Users an

image of username ahyvee Flag of Philippines Plaridel, Philippines

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