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Company Profile Nomi Infotech Pvt. Ltd. Vision Our vision solely relates to our motto “Nominating Talent”. Our vision is to create a pool of talent in the organization that can add worth to the progress of our Organization, our State and our Nation. Mission To be a globally preferred provider of web, software and business support solutions. Values We build our organization from within rewarding & promoting people on their performances. NOMI is built on integrity, honesty, and self respect. We are leaders in our area of responsibility, with a deep commitment to deliver leadership results. We accept personal accountability to meet the business needs, improve our systems and help others improve their effectiveness. At NOMI, we all act like owners, treating the Company’s assets as our own and behaving with the Company’s long-term success in mind. About Us Nomi Infotech Pvt. Ltd. was established on October 23, 2008. It is located at 3/138, Vivek Khand, Gomti Nagar, Lucknow (UP) India. IT and Software treatments represent the major share of the company’s production. The company target in the market is approximately $ 3.7 million for software treatments. The share of this market channeled through efficient and sophisticated service is directly proportional to disposable income valuation. Our Team Nomi’s management team consists of experts and innovators from different fields of business and technology, who have helped in laying the founding stone of the business. Nomi believes that taking your business to the zenith of success cannot be achieved without a team of smart technocrats. That is the reason we have an assembly of brilliant designers, programmers, writers, project managers, Internet marketers, and other team members to guide you through the process every step of the way. Infrastructure NOMI is not only equipped with a pool of talent where manpower is concerned, but it also has an state of art infrastructure that assists them achieve their targets efficiently. The company is equipped with the latest hardware and other related peripherals and uses up-to-date software for its efficient functioning. Facility Infrastructure 2 floors with an underground development area stretched in 2500 sq ft. Complete Power Backup. IT Infrastructure 100 High-end workstations with a file share server. CAT5 cabling - Switches with D-Link interconnectivity. Windows 2003 Server domain with Windows XP Professional Workstations. Linux 5.0 server Remote server for disaster recovery and back up. Dialer for high speed dialing for the BPO. Data Connectivity High speed Lease line, with DSL backup. Data Security Fire walled Proxy Server. Network Audit on a weekly basis. Our Services NOMI delivers quality and timely solutions and services at a price that make our clients smile. NOMI focuses on offshore development at our excellence centre in Lucknow, India. An in-depth knowledge of various technology areas enables us to provide end-to-end solutions and services. With our motto ’Participate & Deliver', we maximize the benefits of our depth, diversity and delivery capability, ensuring adaptability to client needs, and thus bringing out the most innovative solutions in every business and technology domain. NOMI provides one stop solution where you can outsource all your support services with complete peace of mind about quality and reliability. NOMI’s strength lies in understanding the client’s business processes, vision and goals and offering client oriented solutions which are highly reliable, creating customer comfort. BPO/KPO Customer Support Services Our customer service offerings create a virtual customer service center to manage customer concerns and queries through multiple channels including voice, e-mail and chat on a 24/7 and 365 days basis. Technical Support Services Our technical support offerings include round-the-clock technical support and problem resolution for OEM customers and computer hardware, software, peripherals and Internet infrastructure manufacturing companies. Telemarketing Services Our telesales and telemarketing outsourcing services target interaction with potential customers for 'prospecting' like either for generating interest in products and services, or to up-sell / promote and cross sell to an existing customer base or to complete the sales process online. Employee IT Help-desk Services Our employee IT help-desk services provide technical problem resolution and support for corporate employees. IT (Web & Software) Services Web Development & Design Software Development Search Engine Optimization Web Marketing Web Hosting Web Research Service Business Presentation Graphic Designing & Presentation Project Management The aim of NOMI’s Project Management Service is to meet all contractual commitments and thereby meet and possibly exceed the customer’s expectations. NOMI’s Project Management Service covers all phases from project preparation and execution through transfer to the care phase and closure of the project. IT Consultancy NOMI focuses on business analysis and application development consulting services. Examples of IT consulting engagements include: business analysis services; planning and designing software; quality improvement; application performance assessment and development; technical recommendations; software project specifications creation requirements management. Business analysis services are important for IT decisions support deployment. Offer includes software development; project planning and designing, functional and technical specifications development, recommendations on business and technological compatibility, customization and implementation. Hardware & Networking Annual Maintenance Contract We are a distinguished AMC service provider, providing honest Annual Maintenance Contract Services. Our technical experts are highly skilled in the diagnosis of any PC related service or computer system technical complication. Our Annual Maintenance Contract includes: Server Support Desktop /Laptop Support (Troubleshooting) Network installation/ Management Network Maintenance /Security(Troubleshooting) Anti Virus Sales & Support Hardware support Printer Support Online Support Using Remote connectivity tools Assembled desktop PC maintenance Software installation services Computer peripherals repair Structure Cabling Hardware Troubleshooting Operating System Installation IT Remote Support We have aligned our entire Remote Support portfolio that encompasses the right combination of predictive, preventive, and reactive solutions. Here is a brief sketch of the professional Remote Support solutions provided to global customers. Remote Technical Support Network and Server Monitoring E-mail/chat Support Security Audit Services Remote Administration Support Software Support Remote Desktop Support Database Monitoring Technical Support and Help Desk Services Domain Registration NOMI provides you the ability to secure a unique domain name on the World Wide Web. Benefits of Domain Registration with NOMI: Get complete control over your domain through web based domain control panel All the contacts, viz. technical, billing and administrative, in your name. Free Domain Parking (Under Construction Page) Transfer your domain to any name servers online from our web-based Control Panel Free DNS Management (Manage A Record, MX Record, CNAME Record etc) Free Privacy Protection (Hide your contact information) Free Domain Lock/Unlock