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Carrie A.

@casingleton

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$10 USD / Hour

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United States (10:59 PM)

Joined on November 20, 2009

$10 USD / Hour

OBJECTIVE: To pursue a position that will help utilize all of my acquired skills and upgrade me to a more suitable position QUALIFICATIONS Excellent computer skills, MS Word Knowledgeable, Capable of quick and efficient typing of 45-50 WPM, Very fast paced, Great Communication skills, People Person, Loves interacting with others

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Experience

Technical Support Rep

Nov, 2011 - Apr, 2012

5 months

Sutherland Global

Nov, 2011 - Apr, 2012

5 months

Take 3 chats at a time assisting customers of errors in their tax returns T2 (supervisor agent) Assist customers with technical errors within the turbo tax software Provide customers with alternatives to using the program Issue Refunds Screen Share with customers and walk them through their tax returns

Nov, 2011 - Apr, 2012

5 months

Customer Service Rep

Apr, 2011 - Nov, 2011

7 months

Sutherland at home

Apr, 2011 - Nov, 2011

7 months

Take phone calls in a timely manner Assist customers with complaints Offer new orders and or reshipment Keep a steady pace Typing

Apr, 2011 - Nov, 2011

7 months

Tax Preparer

Dec, 2010 - Apr, 2011

4 months

Fast Cash Tax

Dec, 2010 - Apr, 2011

4 months

Prepare taxes Print scan and copy Identity E-File Returns Work closely with Clients to assure accuracy Answer multi line phone

Dec, 2010 - Apr, 2011

4 months

Education

Associates

2005 - 2008

3 years

2005 - 2008

3 years

Verifications

Registered Users

Total Jobs Posted

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