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Harry K.

@contactharry

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Business Analyst with the experience of eCommerece, e Government, Healthcare domain

$20 USD / Hour

Flag of

India (8:30 AM)

Joined on June 8, 2011

$20 USD / Hour

Exposure:- Software Development Cycle:Well versed with SDLC methodologies and processes-Work Breakdown Structure, Project Planning, System Analysis, System Design, Implementation, Integration, Testing, Waterfall and Agile model Solution Architecting & Business Analysis: Expert in developing transition plans and environment models.SOA analysis and development, Gathering business requirements and formulating documents - DLD, Business Use Case(s), Business Requirement Document (BRD), Functional Requirement Specification (FRS), Functional Design Document and User Acceptance Test Cases (UAT), bridging gap between stakeholders and technical development team. Project Management: -Workingcloselywith solution architects and SME for the end-to-end implementation of a usable Solution (Project Scoping, Workflow, integration with legacy & third party software's, cross platform handshaking, Digital signature implementation,Reports, Audit Trails) Client Relationship Management: Managing customer centric operations and ensuring customer satisfaction by achieving on time delivery and compliance service quality norms. Implementing high quality deliverables, resulting in customer delight and optimum resource utilization for maximum service quality. Certification : - Six Sigma

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Experience

Assistant Manager

Nov, 2011 - Present

14 years, 8 months

IBM

Nov, 2011 - Present

14 years, 8 months

? Six Sigma RABQSA Green belt certified professional with over 4.8 years of experience in the areas of Solution Architecture , SDLC(thick & thin client-server Applications), Requirement Gathering and Project Management, Client Relationship, Solutioning ? Proficient in implementing innovative and effective solutions for the customer needs, with an aim to improve customer contentment and hence consequently customer loyalty, with repeat and referral business ? Exposure in identifying, adopting emerging t

Nov, 2011 - Present

14 years, 8 months

Business Analyst

Nov, 2007 - Oct, 2011

3 years, 11 months

Larsen & Toubro

Nov, 2007 - Oct, 2011

3 years, 11 months

? Six Sigma RABQSA Green belt certified professional with over 4.8 years of experience in the areas of Solution Architecture , SDLC(thick & thin client-server Applications), Requirement Gathering and Project Management, Client Relationship, Solutioning ? Proficient in implementing innovative and effective solutions for the customer needs, with an aim to improve customer contentment and hence consequently customer loyalty, with repeat and referral business ? Exposure in identifying, adopting emerging t

Nov, 2007 - Oct, 2011

3 years, 11 months

Education

Punjab Technical University

2003 - 2007

4 years

Electronics & Communication

Flag of

India

2003 - 2007

4 years

Qualifications

Six Sigma

2010

2010

Six Sigma

2010

Six Sigma - Green belt certified professional

2010

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