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EXPLORE
3.3
3.3
100%
$40 USD / Hour
・
United States (10:30 PM)
・
Joined on July 6, 2010
$40 USD / Hour
・
My name is Dan Travis and I am an experienced Technical Writer based out of Chicago. I have been working as a writer for 15+ years and have completed projects with companies around the globe in a variety of fields. For the past three years I have worked as a freelance writer completing projects from my home office, communicating primarily by email, phone, web conferencing and Skype. I am extremely comfortable working remotely and my schedule allows me to be available on short notice. During my career I have produced an assortment of different documentation for a wide range of audie nces. I have written online help, user guides, system manuals, training materials, marketing brochures, press releases, and a variety of different online content. I have written for different audiences; from beginning users to experienced developers. I have worked with some of the biggest companies in the world, including Google, the CME Group, Zurich International Insurance, Caterpillar, and CBS.
Verifications
On time
100%
On budget
100%
User Manual for Personal Electronics
Developers Guide for XML Based Messaging System
User Manual for Personal Electronics
Developers Guide for XML Based Messaging System
Very satisfied with his work.
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Experience
Senior Technical Writer
Aug, 2009 - Present
•
16 years, 9 months
Chicago Tech Writing Consultants, Inc.
Aug, 2009 - Present
•
16 years, 9 months
Working as a freelance Technical Writer on a variety of 1099 contracts. All work done remotely from home office using my own software to create user documentation, such as User Guides, System Manuals, Online Help, and Training Materials. Created interactive eLearning solutions used to train users in custom software packages. Communicated with clients via email, phone, Skype, instant messaging, and WebEx. Interviewed SMEs to learn the software and processes, and then created documentation for end users
Aug, 2009 - Present
•
16 years, 9 months
Technical Writer
Jun, 2009 - Aug, 2009
•
2 months
CME Group
Jun, 2009 - Aug, 2009
•
2 months
Short-term W-2 contract updating FIXML message specification documents and developer reference guides using Adobe FrameMaker and Microsoft Visio. Interviewed SMEs to identify changes needed for each message in the current documentation. Worked with developers to create messaging diagrams and sample messages using XML Spy. Wrote release notes highlighting the specific changes in each release for distribution to the trading firms as a PDF, as well as publishing to the customer support wiki. Used ClearCase
Jun, 2009 - Aug, 2009
•
2 months
Senior Technical Writer
Feb, 2008 - May, 2009
•
1 year, 3 months
Feb, 2008 - May, 2009
•
1 year, 3 months
Worked as a Technical Writer for Google's Search Advertising division in Chicago. Wrote introductory guide, marketing materials, and online help for advertiser networking project based out of New York City office. Created inline tooltips and FAQs for the application's UI. Authored Getting Started Guide and Best Practices documentation for new clients. Responsible for updating internal Wiki Knowledge Base with most current version of all documentation. Used MadCap Flare to create help syst
Feb, 2008 - May, 2009
•
1 year, 3 months
Education
Illinois State University
1995 - 1997
•
2 years
Bachelor of Arts
United States
1995 - 1997
•
2 years
Qualifications
MAD Skills Certification
2008
MadCap Software
MadCap Flare MAD Skills Training - Flare 7
2008
Adobe Certified expert
2009
Adobe
Adobe Certified Expert - RoboHelp, Version 7
2009
Adobe Certified Expert
2009
Adobe
Adobe Certified Expert - FrameMaker, Version 8
2009
Certifications
F
Foundation vWorker Member
Freelancer
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