Daniel L.

I'm an enthusiastic, reliable, and hardworking individual, who has over 11 years of experience giving professional, efficient, and high-quality service to various call center clients/BPOs. I have wide experience in customer service, Account Management, Real Estate Deals, Training Talent, and Cold Call Sales. The combination of my knowledge, dedication, and passion to learn and work with others will make me an ideal candidate for this role. Eleven years in the outsourcing/offshoring industry have taught me to coordinate my efforts with other highly motivated people around me. I have developed strong conflict resolution, sales & negotiation, critical thinking, problem-solving, coaching, and good communication skills, both written and verbal. The ability to work independently and as part of a team will help me serve your company well. In addition to my work experience, I have complete knowledge of Inbound/Outbound, and Email/Chat through CRM platforms such as Zendesk, Salesforce, Kustomer, and much more. This will allow me to be proficient in any related position.