Deepak N.

Role: •Successfully handle all Pre & Post examination with technical and operation working of University of Mysore (6th oldest university in India). •Successfully handle Convocation Program for University of Mysore. • Implement changes in the University’s policies connected to assessment, examinations and degree rules. • Responsible for overseeing the day-to-day operations of the team, distributing the workload evenly amongst staff & making sure motivation and performance levels are maintained.

Role: • Successfully completed more than 40+ campaigns, innovative engagement tools for client like P&G,ITC etc. for brand such as Tide, Ariel, Ponds, Ambipur, Ashirwad, Pampers. • Vast experience in configuration and development of business applications including IVR & CRM • Successfully implemented custom Dial plan, IVR application, AGI scripting. • Excellent communication, management & problem solving skills • Created multi lingual IVR applications for call centre and 24/7 help lines.