I have 10 years of experience in BPO industries. Expert in listening and resolving problems. Expert in working pressure situations. Proficient in delivering high quality result. Ability to work accurately and pay attention to details. Capable of grasping new concepts quickly.
Accurate and precise in all projects and assignments. Analytical and problem solver. Well versed with Microsoft Office. Computer & Internet Applications. An out-of-the-box thinker with a flair for identifying & adopting emerging trends & addressing industry requirements to achieve organizational objectives and profitability norms. A strategic planner with proficiency in streamlining business processes, defining continuous improvement processes and building powerful teams that can conquer any obstacles.
Exceptional communication, presentations & mentoring skills with distinguished abilities in leading teams for developing business continuity plans, procedures and service standards for business excellence.