EXPLORE


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$3 USD / Hour
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Philippines (1:53 PM)
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Joined on August 16, 2010
$3 USD / Hour
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I am highly self-motivated, detail oriented, very organized, quick and efficient. Highly skilled Virtual Assistant with excellent communication, administrative and management skills
Verifications

Photo editing

Photo Editing

Photo Editing

Photo Editing

Photo Editing

Photo editing

Photo Editing

Photo Editing

Photo Editing

Photo Editing
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Experience
Subject Matter Expert Technical Support Representative
Aug, 2011 - Feb, 2013
•
1 year, 6 months
TREC PACIFIC
Aug, 2011 - Feb, 2013
•
1 year, 6 months
• Conducted training of new hired TSR and CSR. • Handled escalated calls, complaints, questions, and queries as necessary. • Communication and being a focal point of dissemination of information from management, client to team and vice versa • Compiled reports on team’s performance and customer feedback.
Aug, 2011 - Feb, 2013
•
1 year, 6 months
Floor Support Technical Support Representative
May, 2008 - May, 2011
•
3 years
TRANSCOM WORLDWIDE
May, 2008 - May, 2011
•
3 years
• Assisted the training of new hired TSR and CSR. • Received customer calls of requests for products and services. • Troubleshoot products and services to best fit their needs and expectations. • Responsible for preparing reports, managing records and follow-up of customers.
May, 2008 - May, 2011
•
3 years
Education
Occidental Mindoro National College
2000 - 2004
•
4 years
Bachelor of Science in Information Technology

Philippines
2000 - 2004
•
4 years
Qualifications
PC Networking and Windows 2003 Server Administration
2012
Computer Networking Career & Training Center
Advance Networking and Network administration
2012
Cisco Certified Network Associate (CCNA)
2012
Mnet
Cisco 1-4 Fast Track
2012