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@genessamaecuteng
Bandeira de Philippines Baguio City, Philippines
Membro desde 26 de maio de 2013
4 Recomendações

genessamaecuteng

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My Professional objectives is to deliver excellent service efficiently and accurately. Establish long-term relationships with successful clients. I have been in the Business Process Outsourcing/ Call Center Industry for more than 8 years now and has been working as a freelance VA for almost 5 years.I am very well trained and experienced on Customer Service, Phone Support, Sales (inbound and Outbound), Virtual Assistant, Order Taking, Appointment setting, VOIP, Lead Generation and Management, Social Media Management, transcription and More.. Today, I continue to grow and transform to meet my client's needs. I am continuously learning to broaden my range of services and continue to apply my expertise and maintain commitment,trust, and growth with my clients.
$8 Dólares/hora
33 comentários
5.4
  • 98%Trabalhos concluídos
  • 100%No Orçamento
  • 100%Pontualmente
  • 11%Taxa de Recontratação

Portfólio

Comentários recentes

  • imagem de ausmarketing Multiple users required to Interact with an online forum about English language practice $1089.93 AUD

    “Excellent work and communication [01 November, 2016] Fast work and excellent communication [01 November, 2016] Excellent quality work and communication [04 December, 2016] Work completed as per requirements - recommended freelancer. [04 December, 2016] Work completed as per requirements - recommended freelancer. [04 December, 2016] Work completed as per requirements - recommended freelancer. [04 December, 2016] Work completed as per requirements - recommended freelancer. [04 December, 2016] Work completed as per requirements - recommended freelancer. [04 December, 2016] Work completed as per requirements - recommended freelancer.”

  • imagem de Mahtab A. Project for genessamaecuteng $12.03 USD

    “Very unprofessional and project was not done as required and very bad job.”

Experiência

Happiness Officer

Apr 2015 - Oct 2016 (1 year)

Email and Chat Support Officer

Freelance Social Media Manager

Aug 2014 - Jan 2016 (1 year)

I managed their Social Media accounts and sites.

Online Virtual Executive

Aug 2013 - Sep 2015 (2 years)

I handled inbound customer inquiries and support via Phone, Email and Chat Support

Freelance Online English Teacher

May 2013 - Sep 2015 (2 years)

I teach English online to any level and nationality

Customer Service

Apr 2011 - Mar 2013 (1 year)

Customer Support for Credit Card customers

Account Executive

Oct 2007

Sales , Account management and Customer Support for VOIP customers

Customer Service Representative

Aug 2006 - Oct 2007 (1 year)

Credit Card Support

Technical Support Representative

Aug 2005 - Aug 2006 (1 year)

Technical Support Rep

Educação

Bachelor of Secondary Education Major in English

2002 - 2006 (4 years)

Qualificações

Voice and Accent Certificate (2008)

BPO

Voice and Accent Certificate

Berlitz language assessment and testing PASSER (2010)

BERLITZ

Berlitz offers standardized tests to measure proficiency in speaking, listening, reading and writing a language. These can be used for pre-employment screening and progress [url removed, login to view] can correlate scores with major standardized tests and proficiency scales, such as the Test of English for International Communication (TOEIC), Test of English as a Foreign Language (TOEFL) and the Common European Framework of Reference for Languages (CEF).

Publicações

Genessa

Test

Certificações

  • US English Level 1
    95%

Verificações

  • Conectado com o Facebook
  • Freelancer Preferencial
  • Pagamento Verificado
  • Telefone Verificado
  • Identidade Verificada
  • E-mail Verificado

Minhas habilidades principais

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