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Gurudutt T.

@gurudutt1

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Sr.Telemarketing & Lead Gen Expert | Sales Closing

$11 USD / hora

Bandeira do(a)

India (1:27 PM)

Entrou em agosto 21, 2007

$11 USD / hora

Senior Telemarketing & Sales Expert | Lead Generation | Appointment Setting | Closing I am a senior Telemarketing and Sales professional with over 22 years of hands-on experience working with Indian and US-based clients. I specialize in telemarketing, lead generation, cold calling, appointment setting, and closing sales with a strong focus on conversions and revenue growth. Although I am new to the Freelancer.com platform, I am a Top-Rated Freelancer on Upwork, with over 3,766 hours worked and total earnings exceeding $30,000, and on HubStaff. This reflects my consistency, reliability, and long-term client satisfaction. I handle high-volume outbound and inbound calling, objection handling, follow-ups, and sales coordination with strong discipline and performance focus. I have worked on US market campaigns, including Bay Area calling, and I am comfortable working across time zones and sales targets. I work confidently on all CRM platforms and maintain clean reporting, call logs, and lead tracking. I am focused on delivering tangible business results and building long-term, mutually beneficial working relationships. Top 15 Skills: 1. Telemarketing 2. Lead Generation 3. Cold Calling 4. Appointment Setting 5. Sales Closing 6. Outbound Calling 7. Inbound Calling 8. Customer Support 9. Customer Service 10. Technical Support 11. Virtual Assistant 12. CRM Management 13. Follow-Ups 14. B2B Sales 15. B2C Sales Industries Worked With: I've worked in structured remote environments with US-based companies, following strict performance targets and reporting systems. I have direct tele-sales experience for the Bay Area and Los Angeles markets, working with US and Australian customers and closing deals remotely. Availability: Full-time or Part-time | Flexible with Indian & International Time Zones Hourly Rate: $10–$20 per hour (Negotiable)

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Experiência

Senior Sales and Technical Customer Service Representative

abr., 2013 - abr., 2015

2 anos

Convergys

abr., 2013 - abr., 2015

2 anos

Answering incoming calls and provide technical support for Internet connectivity issues for Optus ADSL customers based in Australia. Provide first time set up, cabling guidance and after sales tech support for Optus (Australia) Fetch TV ((IP TV)) . Quickly and effectively solve customer challenges. Maintain quality control / satisfaction records, constantly seeking new ways to improve customer service.

abr., 2013 - abr., 2015

2 anos

Client Tech Support and UpSelling

abr., 2008 - set., 2012

4 anos, 5 meses

Sutherland

abr., 2008 - set., 2012

4 anos, 5 meses

Answering incoming calls for Dell Desktop and Laptop computers and providing Tech support with hardware and software related issues for systems in and out of warranty. Up selling AMC contracts and PC hardware parts and peripherals to customers based in the US.

abr., 2008 - set., 2012

4 anos, 5 meses

Tech support officer

jan., 2007 - jan., 2008

1 ano

SITEL

jan., 2007 - jan., 2008

1 ano

Receiving Incoming calls and Providing Tech support over the phone for Dell PC Customers was a voice process involving diagnosis and removal of spy ware and virus, setting up of home wireless networking, operating system reinstalling and a wide array of software related troubleshooting done through remote networking by logging on customers PC, job also involved up selling (targets achieved and maintained were $22.00 per incoming call)all customers were located in Americas.

jan., 2007 - jan., 2008

1 ano

Educação

University of Mumbai

1974 - 1978

4 anos

B Com.

Bandeira do(a)

India

1974 - 1978

4 anos

Certificações

US English - Level 1

US English

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