EXPLORE

Data Entry Data Processing Proofreading Research WordPress
Profile cover photo
User Avatar

Hazel M.

@hazel1027

0.0
0

0.0

0.0

0%

Customer Service Representative/VA

$10 USD / Hour

Flag of

Philippines (11:23 AM)

Joined on September 7, 2009

$10 USD / Hour

I am looking for ways to take my profession to the next level; where I can be challenged and grow significantly. I am a professional customer service representative with more than 10 years work experience.I have a very strong background on transaction monitoring, risk and fraud mitigation, and documentation. I have a strong organizational, analytical, and problem solving skills with the ability to multitask in a complex environment. I also have a good grip on customer service, call and email handling, and sales. I have experiences of doing and maintaining CRM entries, account and client management.

Reviews
0 Reviews

No reviews to see here!

Experience

Customer Service Support (analysis, data entry & and phone inquiries)

Aug, 2015 - Present

10 years, 9 months

Pay Secured Online Inc

Aug, 2015 - Present

10 years, 9 months

• CRM management • Know Your Customer (KYC) due diligence check Phone, email and chat support. • Crafting/drafting documents and articles for process improvements including banking standards and processes.

Aug, 2015 - Present

10 years, 9 months

Customer Service Support (analysis, data entry & and phone inquiries)

Jun, 2012 - Aug, 2015

3 years, 2 months

Global Payments Inc

Jun, 2012 - Aug, 2015

3 years, 2 months

I have more than 5 years of work experience as a Customer Service Representative and analyst and have a successful track record of problem solving, communication, and decision-making skills. In addition, I also do case handling to mitigate any financial loss of our clients.

Jun, 2012 - Aug, 2015

3 years, 2 months

Customer Service Support (analysis, data entry & and phone inquiries)

Jun, 2010 - Jun, 2012

2 years

HSBC Data Processing Philippines

Jun, 2010 - Jun, 2012

2 years

Fraud Analyst; Phone Banker; Customer Service, email and phone support.

Jun, 2010 - Jun, 2012

2 years

Education

AB Theology

2000 - 2006

6 years

Flag of

Philippines

2000 - 2006

6 years

Verifications

Registered Users

Total Jobs Posted

Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)

Copyright © 2026 Freelancer Technology Pty Limited (ACN 142 189 759)