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@iquest
Flag of India Chennai, India
Member since 2 de março de 2006
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iquest

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OBJECTIVE § To keep pace with the moving trends and technologies, seek innovative & • Challenges that will utilize my education and professional skills. § To be an asset to the employer. EXPERIENCE SUMMARY FOUR plus years of experience in IT enabled services out of which 3 years of Hospital experience in System & Network Admin. EXPERIENCE March 2000 to July 2004 – System & Network Administrator SOORIYA HOSPITAL ( 200 Beds Multi Specialty Hospital ) Roles & Responsibilities: Have an extensive experience in IT enabled operations and involved in the following activities: § System Administration: ü Windows2000 Server Installation and Configuration, Assigning user rights. ü Maintaining Scheduled Backup ü Troubleshooting of PC’s. ü Hardware Configuration, Maintenance, Repair, Installation, of Servers, Desktop PC and other office automation systems. § Network Administration: ü Network Configuration, Troubleshooting and Maintenance ü Handling network of 35 PC’s at various Department. ü Windows 2000 Active directory, WINS, DNS configuration ü Terminal server Client Configuration and Maintenance. ü Data replication using Navision utility and uploading to main server. § User End Support: ü Timely up gradation of the systems to ensure compliance to the latest IT Standards. ü Telephonic support to end users and staff for effective performance. ü Coordinate with all Departments in Hospital on HMS reports. ü Periodical training on usage of the system and software to staffs. § Extensive exposure in Q-flex ü Patient Registration (In Patient and Out Patients Records) ü Purchase Entry ü Goods Transfer ü Pharmacy Inventory ü Stock take and Stock adjustments ü Stock Discrepancy ü Assigning user rights ü Payroll ü Financial Modules ü HMS Reports ü X-Ray and Laboratory All Functions ü Fixed Assets August 2004 to Till date – System & Network Administrator Softlogic Systems (P) Ltd, Sholinganallur, Chennai. SOFTLOGIC SYSTEMS is an organization with the vision to provide quality IT Enabled Services (ITES). Roles & Responsibilities: Have an extensive experience in IT enabled operations and involved in the following activities: • Managing and maintenance of hardware and networking. • Responsible for the smooth LAN Network functioning of the systems (250 no) • Having a direct contact with the technicians in US for upgrading and maintaining the systems. • Preparing and maintaining reports for the management on a daily, weekly and monthly basis. • Windows XP Professional and 2003 server Installation and Configuration, Assigning user rights. • Recording Management (Voice Download) • Maintaining Scheduled Backup • Troubleshooting of PC’s. Specialization in the ITeS:- Customer Call Centers – Inbound and Outbound Outbound services Softlogic provides outbound services to launch a product, campaign or telemarketing of products or services to provide focused results to the client's programs. A Predictive Dialer also enables programmed and automated outbound calling that will facilitate clients to promote their products/services in a pre-planned manner seasonally or program based effectively and efficiently. Inbound services Inbound calls to Softlogic’s Customer Service Organizations (CSO) get routed through a VRU (Voice Response Unit), which enables the caller to navigate according to his requirements. The ability to access remote databases, integrate databases and external dialers to get remote calling capability and remote contact center integration as in the latter example cited, allows Softlogic to offer flexible resources and operational process implementation to clients. TECHNICAL KNOW HOW Operating System Windows 2000 Server, NT Server, Win 9x, Linux. Network LAN Using MS TCP/IP Connectivity, Switches and Hub Mail Microsoft Outlook 2000, Outlook Express 5.0 Hardware IBM PC, Compaq Server, POS (Point of Sales) Systems Web Admin Tool Terminal Server Client, Symantec PC Anywhere, Citrix RDBMS MS SQL Server 6.5/7.0/2000, Oracle 8.0 Languages C – Q –Flex QUALIFICATIONS § Pursing Master of Marketing Management Annamalai University, § Bachelor of Marketing Management Annamalai University, Chidambaram. § Post Graduate Diploma in Computer Applications – IIC Ltd. Chennai § Information Technology PC Processing – BITS - Chennai PERSONAL INFO Date of Birth : 08/06/1979 Marital Status : Unmarried Nationality : Indian Languages : English, Tamil, Malayalam References : Yours Faithfully DATE: (Parameswaran. V)
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