jamigibson

Project Management Freelance December, 2009 to Present 26125 McBean Pkwy #32, Valencia, CA 91355 I am currently working on freelance basis conducting project management for various market research companies, such as DB5, Greenberg, Research 360, and Brainjuicer. Responsibilities have ranged from providing costs to potential client, creating questionnaires, monitoring projects while they are in field, creating tab and analysis plans, as well as writing full reports for projects. Account Executive, Director TNS October, 2008 to December 2009 9221 Corbin Ave., STE 220, Northridge, CA 91324 As an AE, I identified opportunities with clients, developed proposals and managed client relationships, while being responsible for achieving sales and profitability objectives. I established and maintained client relationships and was viewed as a trusted resource. I was knowledgeable in products and service offerings within the company. I facilitated sharing insights and best practices within internal as well as external teams. Troubleshoot issues and identified opportunities for process improvement. I was also responsible for the management of projects. I was involved in many aspects of the research process on a macro level, including questionnaire development, data collection, quality control, data analysis, team member supervision, and strategic/action planning. Senior Project Director C.A. Walker Research Solutions March, 2000 to October, 2008 155 N. Lake Ave. Ste. 1000, Pasadena, CA 91101 Responsible for the management of diverse quantitative and qualitative projects focused on trending, market segmentation, awareness/attitude/usage, customer satisfaction, brand image assessment, concept evaluations, and consumer purchase dynamics. I was responsible for the ongoing management of a major online media entertainment tracking study. Involved in all aspects of the research process, including questionnaire development, data collection, quality control, data analysis, report writing, client contact, team member supervision, and strategic/action planning. Study Director/Manager Data Processing – Tracking Diagnostic Research, Inc. June, 1996 to March, 2000 7474 N. Figueroa St., Los Angeles, CA 90041 As Study Director, I was responsible for all aspects of six advertising continual tracking studies. Monitor weekly quotas, daily analysis of data, daily client consultation/problem solving. Developed and wrote monthly report and quarterly presentations. Work closely with data processing and statistical departments. As Manager of a new Data Processing- Tracking department, I implemented department procedures and standards, developed internal manuals, scheduled jobs with various departments. I oversaw more than 15 tracking studies at a time. Interacted with field houses, checked CATI programs, and consulted with project staff regularly. I introduced Quantum tab program to the company. Responsible for staff of 5 and monitored and checked their workload regularly. While running the department, also personally ran four tracking studies in data processing. Study Director/Tab Specialist Market Facts, Inc. August, 1992 to June, 1996 16133 Ventura Blvd., Encino, CA 91436 Monitor all study activities to ensure on time, within budget and the high quality results expected. I maintained a high degree of communication with supervisor and clients, carried out planning, implementation, and problem solving. Develop/Review analytical plan of studies. Develop tab plans to support analysis requirements. Write questionnaires. Prepare and conduct briefings of supervisors/interviewers at the phone facilities. Monitor progress, quality, and problem of data collection by daily communication and problem solving with other departments. I organized various Car Clinics and Focus Groups. Check all tabulations for accuracy, completeness, and sensibility before delivery to the client. Assist in writing and analyzing with supervisor’s direction. Assist in supervision and technical training of Quantum specialists. Also completed all aspects of data processing on my own, even the most complex studies. Data Processing Project Director NFO Research March 1986 to July, 1989 2700 Oregon Rd., Toledo, OH 43619 I was responsible for all aspects of data tabulations of studies. Reviewed job specifications for cohesiveness and logic, merged and modified respondent databases, performed simple statistical analysis, produced tables, and ensured accuracy of final work product. I was chosen to work for the number one client of the company during the last 18 months of employment. Dealings with clients included job specification review and occasional consultation about results. Education B.A., Bowling Green State University, 1984 Major, Sociology; Minor, Library/Educational Media *References available upon request.