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Part-time Admin Virtual AssistantJul 2018
- I worked with the Admin Team to manage all the nitty-gritty part of daily admin tasks. - Update client and property database. - Schedule appointments for Open Home weekly. - Manage Emails. - Create marketing materials like booklets. - Lists current for rent and for sale properties.
Real Estate Virtual AssistantOct 2016 - Jan 2018 (1 year)
- Handle lead generation. - Cold calling for potential for sale or rent properties. - Data entry and update client information on CRM. - Manage Emails. - Skip Tracing. - Handle Inbound and Outbound calls for FSBO properties.
Freelance Audio/Podcast EditorFeb 2016 - Aug 2019 (3 years)
- Edit podcast of renowned photographers all over the world. - Remove unwanted sounds, gaps, and noise to enable the podcast sound better and much clearer. - Gather photos and do basic editing in Photoshop for the Featured Photographer of the show. - Create show notes and transcription for the featured podcast. - Upload complete edited podcast to client Wordpress.
Customer/Technical Support RepresentativeJul 2013 - Aug 2016 (3 years)
- Assist customers by providing a walk-through about their phone, TV and phone issues. - Educate customers about billing concerns and product features. - Became part of the Escalation team that handles Tier 2 issues.