Award winning customer sales/service team International Contact Solutions No contracts to start •No setup fee•Customize your campaign Good Day and Happy New Year, If you have a routine business process that you are considering outsourcing to another company, or a process that would be improved by our BPO call center expertise, we encourage you to contact us anytime. We are willing to beat any other service provider offers as long as it is profitable for all parties involved. I would like to introduce our company, (International Contact Solutions), which has been in the business of providing business solutions that are designed based on your organizational needs for the past several years. We have a well-established track record and our services have always met customer satisfaction. We offer high quality service at a very competitive rate and have never been known to compromise on the quality of our service. Please see below for some of our service. Whatever your customer relations goals are: quantifying sales leads, taking orders, responding to ad inquiries, market research, or general information requests, CICS has the people with the expertise to professionally service those needs. Our innovative BPO call center solutions transform and improve business processes, creating value, reducing costs, and generating new sources of competitive advantage. call center solutions include: Appointment scheduling Appointment reminders Order taking and order support services Payment processing and billing support Employee call-off lines Work assignment lines New customer/member enrollment Claims processing Receptionist services and call routing Field service dispatching Beyond the BPO call center solutions listed above, CICS is capable of providing 100% customizable services, designed specifically for the needs of your business. If you have a routine business process that you are considering outsourcing to another company, or a process that would be improved by our BPO call center expertise, we encourage you to contact us anytime. Inbound call center services 800 answering services Phone answering services Up-selling & cross-selling services Claims processing services Product information request services Order taking services Online customer support services Directory inquiry services Payment collection services Charge back handling services Real-time inventory status services Ticketing sales subscription services Rebate processing services Insurance claims processing services Product recall management services Registration of event and trade show participants and prospects services Warranty registration services Job dispatch services Billing queries services Sales closure services Subscription services Order entry services Inbound sales Answering services Scheduling sales demos services Event scheduling services In addition to these services, our agents can be trained to provide any other inbound call center service that you might require Here is to our success in 2012 Respectfully, JESSIE LACABA FOUNDER/OWNER jessieacaba at internationalcontactsolutions com