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@jonna88
Membro desde 31 de março de 2017
5 Recomendações

jonna88

On-line Offline
You can call me Jenna. I am from the Philippines and working at home as a Virtual Assistant. I provide operational and clerical support to clients over the Internet. As a reliable, self-motivated, and efficient assistant with experience providing remote administrative and personal support to busy professionals across the globe, I am confident that I would be a valuable asset to you. With my proven commitment to delivering the highest level of virtual assistance, I am well prepared to extend my record of exceptional service to your business. I prefer to have a long term and full time job but can do a part time job also. My Top Skills are listed on the right side of my profile. I am mostly online from 9am to 5pm AEST, EST and BST. This means it's not hard for you to communicate with me. I spend a maximum of 16 hours in front of my computer. In case no reply from me, I will do my best to get back to you in a day. Thank you for visiting my profile and have a wonderful day ahead! :)
$10 USD/hr
53 comentários
6.1
  • 100%Trabalhos concluídos
  • 93%No Orçamento
  • 94%Pontualmente
  • 12%Taxa de Recontratação

Portfólio

Comentários recentes

  • imagem de Jack B. Telemarketing needed for Energy Campaign $448.03 USD

    “Very professional and very pleasant, we will work with her again in the future.”

  • imagem de Menyaman Project for Jonalyn F. $16.02 USD

    “An excellent experience”

  • imagem de Sam P. Convert email into a list $6.00 USD

    “Great at communicating and speed at work.”

  • imagem de Edvinas Data entry and phone calling (USA and EU only) $5.00 USD

    “Happy with the work she provided. [02 October, 2018] Happy with the work she did.”

  • imagem de Menyaman I would like to hire a Virtual Assistant $242.02 USD

    “Fantastic. We had our misunderstandings but in the end she came through and completed the job perfectly. I'll definitely hire her again in the future. [19 September, 2018] Fantastic. We had our misunderstandings but in the end she came through and completed the job perfectly. I'll definitely hire her again in the future. [19 September, 2018] Fantastic! I'll definitely hire her again in the future.”

  • imagem de mockmock Project 17514011 has been deleted $19.00 USD

    “Jonalyn was very professional. I liked her professionalism. She is always ready to help! I would love to hire her again”

Experiência

Virtual Assistant

Apr 2017 - Mar 2018 (11 months)

Taking live chat and respond to emails. Processing orders, payments and resolve issues about the customer's booking.

Customer Service Specialist

Mar 2017 - Feb 2018 (11 months)

Working as a customer service specialist, handling ebay orders, customer's issues.

Live Chat/Email Support Representative

Jul 2015 - Mar 2017 (1 year)

I am answering live chat and respond to emails, researching required information using available resources, managing and resolving customer complaints, providing customers with product and service information and processing orders and resolve issues according to procedure.

Administrative Assistant

Jun 2012 - Jun 2015 (3 years)

I am entering data into a proprietary database using a simple web interface using data found in various industry specific websites, databases and internal documents, maintaining data entry requirements by following data program techniques and procedures, verifying entered data by reviewing, correcting, deleting, or re entering data; combining data from multiple systems when information is incomplete; purging files to eliminate duplication of data.

Administrative Staff

May 2009 - May 2012 (3 years)

I perform many different administrative tasks such as word processing, filling out paperwork, and maintaining records and files. I am responsible for storing and filing completed information and maintaining records of work tasks and completed documents.

Educação

Information Technology

2004 - 2008 (4 years)

Certificações

  • Preferred Freelancer Program SLA
    94%
  • US English Level 1
    82%

Verificações

  • Conectado com o Facebook
  • Freelancer Preferencial
  • Pagamento Verificado
  • Telefone Verificado
  • Identidade Verificada
  • E-mail Verificado

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