TripAdvisor.com Review and Response
Link to a TripAdvisor.com review, demonstrating my excellent Customer Service, as well as my response to the review.\n\nhttp://www.tripadvisor.com/ShowUserReviews-g60933-d121618-r235943994-Microtel_Inn_Suites_by_Wyndham_Albuquerque_West-Albuquerque_New_Mexico.html#CHECK_RATES_CONT
About Me
My expertise is Customer Support via phone and online chat. I have over 6 years of experience handling inbound support, customer complaints and retention, as well as email support and tickets. I also have over 10 years of management experience, where I was responsible for training and leading a team of exceptional customer service agents. I have used numerous programs during my career, including Zendesk, Salesforce, LiveOps, LiveChat, and Chataroo. My superior customer service skills have been acquired through call center, retail, internet and the hospitality industry. Some of my other talents include data entry, transcription, internet and library research, and expertise in MS Office, mostly Excel and Word.
$ 16 USD/hr
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