Over the last 5 years, I have been practicing and improving my skills both oral and written. My experiences in a BPO industry or a contact center elevates my competency in customer care and catering customers both local and international regardless of different customer background. My experience in Data Entry since 2005 improved my typing skills and will help me do good in accomplishing data entry jobs. I have the ability to type (75-80 wpm) with (95-100% Accuracy). Working on this kind of way will give me more time to myself thus making me more focus and be more excited and passionate about my work. Since I am in a place where I am very comfortable at, this will ensure my clients and employers that I do my job at my best, to product quality work in less time and dedicate my full time and effort to my client.
Cebu Central, http://www.cebucentral.com/ a website personally owned by my brother, it is a comprehensive, up-to-date online directory that gives you a list of all the different tourist attractions that the island can offer. From a variety of gig shows, famous landmarks, events and movie schedules to Cebu's delicacies, we include it in our directory to make YOUR LIFE IN CEBU more fun and your stay uber pleasant, comfortable and easier with just a click of a button.
- Data Entry
BOSS Realty Corp., Brokerage
jan. 2011 - abr. 2012 (1 ano, 3 meses)
Busy real estate company with virtual assistants and a growing staff. Duties include phone support and data entry. You will need to answer incoming calls, schedule appointments and showings and follow up from showings and appointments. Entering all activities into our contact management system and doing other data entry tasks including uploading listing details onto websites and offer writing.
- Data Entry
- Appointment Setting
- Phone and Email Support
- Data Mining
- Ad Postin
Customer Service Representative
Convergys Corporation(IBM Sprint)
jan. 2009 - jan. 2010 (1 ano)
Converygs Corportion, is a BPO company, a global leader in relationship management. They deliver a broad range of customer solutions, backed by technology, business analytics and consulting services that help create valuable relationships between their clients and their customers.
- Caters customer regarding their inquries about the companies products.
- Troubleshooting equipment if necessary.
- Looking into the financial status of the account
- Payment Collections
- Consumer Consu