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“everything was great”Luis J. 1 mês atrás
Customer service representativeOct 2018 - Jul 2019 (9 months)
This one it´s a call center in El Salvador, I had the opportunity to deal with American People and solve their issues, I was able to develop three skills from this work experience which are: Decision making and solving problems, being multitasking and time management.
English Certification2014 - 2016 (2 years)
MOS Word and Excel (2016)Centro Supérate CASSA San Miguel
This was an scholarship that only people with high scores that were attending classes in public school could get, they teach me Advanced English and also I was able to learn how to use Microsoft Word and Excel, plus I was able to get my design thinking out of the personal development subject in which I was able to be more creative and organize my ideas.
Persuasion skills certification (2019)Udemy
On this one course I was able to master the persuasion skill to use it for social media marketing or any other professional field, also I can use it just for personal interest, giving the opportunity to stand out on the marketing field.
Best tips to increase Instagram followers (2019)Udemy
On this course I took I was able to get the basics and the advanced techniques to help my clients get the most out of Instagram for social media marketing, from having more likes and followers to having a 30% increase on sales just by implementing what I learnt from this course.
Online Digital Social Media Marketing certification (2019)Udemy
This is one of the most important course I´ve ever taken as this is the foundation of all online marketing, on this course I learnt how social media marketing works, how the buyer journey works, funnel sales and tools to increase sales for one company, engagement of customers and so on, this course it´s the one that really made a professional on social media marketing as it not only provides the guide to understand online marketing but give you the tools and tips on how to be successful at it.
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