Anthea Louiela S.

Highly Dedicated, Skilled, Knowledgeable individual with a broad range of work experience not only in the clinical setting but also as a Medical Billing Quality Supervisor, QAS, Customer Service Associate, Private Tutor, Data Entry/Web Research Specialist and more. Graduated with a degree of Bachelor of Science in Nursing at St. Paul University Dumaguete; a Registered Nurse who is self-motivated and results driven; an individual who always strives for excellence. KEY SKILLS Communication - Deals with internal and external customers at all levels via telephone and email, to ensure successful communication via actively listening and probing questions. Problem solving - Resolves in-depth queries in a methodical manner independently and with internal and external business partners to find appropriate resolutions, efficiencies and high level of quality. Team Player - Enjoys sharing knowledge and encouraging development of others to achieve specific team goals. Planning and Organizing - Refined planning and organizational skills that balance work, team support and ad-hoc responsibilities in a timely and professional manner. Systems Knowledge - Experience in preparing and analyzing reporting data for management accurately. Knowledge on IDX and GE Centricity system navigation, Claim Logic and Insurance verification website navigation, EOB Reading, Gateway, Client Systems.